Map
Detailed Information
- Place Types Campground
- Address 303 5 St SW, Black Diamond, AB T0L 0H0, Canada
- Coordinate 50.6861561,-114.242397
- Website https://foothillslionsclub.ca/campgrounds/
- Rating 4.1
- Compound Code MQP5+F2 Black Diamond, Alberta, Canada
Photos
Reviews
Place not too bad. Two sets of couples look after the place. One of the gentlemen is extremely nice, a pleasure to do business with, he always has a smile on his face.
Be aware of the other couple, they share the duties in running the place, but act superior and very rude.
If you have a question or concern regarding the site they placed you on, they get very aggressive, arrogant and rude, and have no problem telling you your money doesn’t Mean a thing to them.
Even though we pre-booked from the beginning of June to mid September, they placed our 26’ trailer ( 30’ with the hitch and gas bottles) on the smallest site in the entire camp ground, right next to the office and dump station. The polite fella couldn’t believe they put us there, but we let it go, not wanting to cause any upset.
But the second time (August 15-16) we questioned it, and voiced our disappointment.
To which we received a nasty phone message and text which told us if we didn’t like it we could take a hike, go down the road, that they didn’t care how much money we had already spent staying there and they had cancelled all of the rest of our bookings.
Extremely unprofessional and absolutely Zero customer service abilities.
We took our concerns to the Lions Club only to find customer service is not a practice of there’s and told us we were not allowed back.
The only way I could post this is if I put a star up there, but believe me the only one I’d give a star to is Steve.
Three cheers to Steve
It was a nice stay in early August. We booked months in advance and got a site we did not really like. The staff were very accommodating and found us a site more to our liking. If you are in the area don't hesitate to stay here.
Great campground but close to a major road so not that quiet. Friendly staff, right in town, very clean and very professional.
Nice clean campground. Host Andre guides guests into sites. Clean washrooms. A campground worth retuning to.
Not a wilderness camping spot a few tent spaces and other spots are for rv's .Too close to town to be considered as a camping getaway
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