Selkirk Medical Group

Thank you so much for taking good care of my son. We called and got an appointment right away. My son had stitches removed from a mountain bike accident. Very professional and caring group. Can’t think you enough.

Last week I was in the hospital, and my attending doctor Asked me to call and make a appointment with them. I’ve been calling the clinic to make and appointment for over 5 days and finally got through to reception to make the appointment, and when we didn’t find a time that worked out, and I need to see a doctor for a check up I was told “well maybe next time done wait a week to book the appointment” Is that actually how reception speak to patients after we’ve been trying to get through for over 5 days? Also I was out of the hospital less than a week ago, and when I call in I am now being shamed for being late in calling in. I am actually shocked that I was spoken to in that way, and just brushed off, and blamed for struggling to find a time that work. I’m aware doctors offices are busy and slammed with other patients and finding times that work with work, other commitments, and the doctors schedules are hard! But please don’t make patients feel bad for having lives, when the clinic is already struggling with call volumes!

Can never get through to reception. I stay on hold for sometimes an hour and still no luck. Everytime I make an appointment it takes me 3 days just to get through. Super fustrating and I've even found myself driving down there. Unpacking my kids, and dragging them upstairs just so I can make an appointment to see a doctor. They clearly need to hire more receptionists.

I got my IUD replaced, and the team of doctors and nurses working with me were incredible. I have severe anxiety, so they did their best to keep me calm the whole time and did everything slowly. They were very patient with me, constantly checked on me to make sure I was ok and asked if I needed anything. I felt like I was in excellent care and couldn't have asked for better doctors and nurses to help me.

INTERNATIONAL TRAVELLERS THIS IS FOR YOU! Paid $100 was given 3 mins with Dr.Kelsall. Diagnosed me wrong with the first thing that came to her mind, talked over me, did not listen to me. Sent me packing with antibiotics for something I didn't have. I stayed sick and paid $140 for no reason. Five days later still bed ridden went to Dr. Cruise at Mountain View Medical. Paid $60, spent 15 mins with her AND also got swabbed for strep throat for FREE which came up negative as that was what I had been diagnosed with firstly. I'm now well and after 12 days finally back at work.