North Peace Primary Care Clinic

Garbage for no reason. I spent an hour and half to learn the following which should be available readily. It is not available on their website, not printed on their door and not available by the staff at the clinic until you ask them at least 3 times. Gates to the clinic open at 8:30, but if you want a same day appointment call at 9. If you show up you will be turned away. Masks are required. Not that is unexpected at this point, but sure be good to know before you get there. Same day appointments are only available per day. You can not get urgent but non-emergency care the next day. It is understandable that they are having issues due to everything going on, but there is no reason not to tell people how to handle the process. Printing this and putting it on the door would take 5 minutes.

The website is totally wrong!! There are no tickets or walk in and they don't open till 9a.m. When I brought this up to staff they were like...ohhh well!!

Terrible. Long wait to get an appointment with the family doctor.

Terrible. The women at the front counter are often curt and impatient. The phone and appointment system is archaic (print outs still and no auto reminder service - its 2020). You can call all day long and never get an answer. Frequently, the voice recording will say the office is closed - when it is not. And unfortunately a lot of this is likely to being understaffed and underfunded.

I have a very supportive and involved family doctor here who takes the time to listen to my concerns and offers meaningful, professional advice. The girls at the front are always pleasant and a couple of times they have been able to squeeze me in to see a doctor on very short notice. Yes I have had to wait 2 hours to get into the walk in clinic and typically it takes a month or so to book an appointment with my family doctor, but that is no fault of the doctors or the staff at the clinic. This is to be expected when we live in a fairly remote Northern community. It is difficult to entice and retain medical professionals in Fort St. John and we should be more understanding of that. Thank you to all the staff who have always been courteous and helpful to me!! I appreciate what you do, day in day out :)