Murray's Pizza & Pasta

We’ve ordered a couple times because they do a crust less pizza that we really like. The pizza is yummy but I ordered this evening and specifically asked for a delivery time due to company coming and they came 20 minutes early. That’s great if it’s earlier than an estimate but why offer specific times if you aren’t going to follow them.

Was rolling through town and needed some pizza when I was in tim Hortons I asked a local and they said go to Murray's, sure glad I did. Picked up two smalls , great topping to bread ratio and , fresh taste.

Called in an order for 2 Lasagnas with extra cheese and extra sauce. When I arrived to pick it up I was told it was $44 (Nearly double the price!), without extras they are $24. I asked if the price was right and the employee working the front said he would go and get his manager. Without looking at the order or checking to see that it was even rang in correctly the manager told me the meat sauce was why it was so expensive. I said I wouldn’t pay that price and went to my truck. I decided to call the West Kelowna location to see if they would tell me the same price. West Kelowna said the price would be $28.43 for the exact same thing. I returned to the store to speak to the manager again and he responded the same way. I told him that I just phoned West Kelowna and it was $28.34. He told me they were giving it away and it was different owners. I responded “You would rather lose a customer than charge the same as the West Kelowna store?”. His response “I’m sorry”. I ended up stopping at save on foods and bought 2 pizzas and a $6 lasagna (which had triple the sauce Murray’s uses) which cost $17. To be honest we were extremely disappointed in their lasagna when we ordered it a couple weeks ago because it had such little sauce that it was dry and very tasteless. We normally order from Mr Mozzarella and add extra cheese and their lasagnas don’t lack sauce so no need to add that. Only reasoning for ordering from this location was Mr Mozzarella was out of lasagna both times. I didn’t realize that the stores had different owners but it shouldn’t matter. If you go to any franchise restaurant anywhere in the Okanagan the price is the exact same for what you get. It is unfortunate that I feel as though Murray’s Pizza in Glenmore was trying to rip me off and because of it has lost a customer. Also I should mention that prior to writing this review I searched for an email on Murray’s Pizzas website, so I could email them first, but I was unable to find any information other than each stores phone numbers.

So happy they call Glenmore home. This is our go to pizza place. Its super consistent, quick, and filling. I often arrive early for pick up and they are always ahead of schedule and friendly. Not every night is a thin crust pizza night and for that, I am super grateful that Murray's exists. Thanks for never disappointing and always leaving us full!

Ordered from Murrays after it closed... The boys said "as long as the phone was ringing, we are serving." Well done guys!!!! Hands down the best pizza in Kelowna!