Ellerslie Dental Studio

*Update *- they promptly called me to address my concerns. This was great to see. Upgraded the stars as this was a great display of them trying to resolve the issues and provide better service. Disappointed overall. Tried them because they're closer to home from where I used to go. It's been a while since I had a cleaning so when I booked my appointment I wanted to have a general check up with the dentist as well. The hygienist was very pleasant and let me know that I'd need 2 sessions for cleaning. No problem with that but I assumed the second appointment would include the dentist visits as well since we didn't have time that first appointment. Now I've got to go back a 3rd time in 2 weeks to see a dentist. My Saturday appointment got cancelled and days off, as I'd let them know on my initial inquiry are hard to come by because of the nature of my work. Haven't really felt like a valued customer and the multiple visits just to see a dentist has been very disruptive.

This has been the best change I have made. I am terrified of dental work and they have really helped to make it more comfortable for me. All the staff have been great! I still am not good with dental work but I no longer avoid it because of my new dental clinic.

I've been going to Ellerslie Dental for a couple of years and I trust them to be honest and great at what they do. The team here is very helpful and friendly, especially Kristina!! Thanks guys :)

Don’t go there unless you want to pay out of your pocket. I was with infinity for 10 years , we have 2 solid insurance policies and never had to pay. With this clinic we ended up paying out of pocket even though we asked for coverage to be checked before the appointment. End of appointment they tell me our prices are higher than fee guides. I will never step into this clinic again.

Very professional and kind people. No waiting around, time management very good. They make sure you are comfortable threw procedures. I would recommend to family and friends.