Domino's Pizza

Ordered 2 pizzas, wings and a pop and pre paid with credit card. Was watching the tracker on my phone and it said "delivered, enjoy your meal". It wasn't delivered, took almost 20 minutes after it said it was delivered. Mind you this was already way later then their expected delivery arrival. Called to ask where the pizzas were. They said it was on the way. Delivery driver shows up 10 minutes later missing a pizza.. I tell the driver he's missing one and says he'll come back in 10-15 min. I call back 15-20 after the first original delivery asking about the missing pizza. They guy was very rude telling me he's going to check. He says "it's on the way.." 10 min later still no pizza. I call back a male answers and i explain the situation and ask to speak to a manager. He says you can talk to me. So I ask him "where is this pizza at? I made this order 2 hours ago". No answer for that and he hangs up. So I call again and a female picks up and tell her I just got hung up on the phone. I again explain myself and at this point am so frustrated at this customer service. No one can explain how the pizza disappeared. They constantly put the phone down and i can hear them scrambling and just assumed they were making a me a new pizza. The female, which is the last person i talked to was the ONLY one to apologize. Not impressed what seems to be a whole new staff.

This is the best place ever people in store work hard delivery Staff are all polite and nice to the customers. All my food is being ordered in dominos the best food ever. I personally encourage everyone to try 🙂

Pizza quality depends on the manager. One manager sends a single delivery driver with three deliveries at once, so sometimes the pizza can take up to an hour and fifteen minutes to arrive. When this happens, the pizza is lukewarm. Sometimes the pizza tastes decent, but the last few orders have had hardly any cheese, so all the other toppings just fall off. I would rather order a pizza at the other location and drive twenty minutes to pick it up than to order from this location.

Two bad experiences with dominos pizza in a row. Latest: Domino's driver arrived at a good time, but sat outside my house for a good 10 minutes. I didn't realize it was the driver so I just waited. He then got out of his car to deliver the pizza, and the pizza was lukewarm/got cold while eating it. In general it was really off-putting to know that he waited in his car with my pizza.. Makes you wonder. The pizza wasn't fresh and it was all disorganised in the box. Experience before this: Took well over an hour to deliver the pizza. It said "delivered" but it was not. Similar to another comment. Phoned the store and they kept giving me mixed answers about where it was and how much longer it would be. I LOVE Dominos. It's literally my favourite pizza place, but these experiences are making me rethink whether I ever want delivery from here again.

worst pizza I've ever had from a Dominos location.My family and I were at a hotel in chilliwack and the order was wrong. on top of that the pizzas we got were barely warm with very little cheese or toppings, and the chicken wings were wet and slimy. Delivery driver was good theres the one star. all they offered was to make new pizzas and it would take another 45 minutes after already waiting 45 minutes. had to feed the kids! a credit woulda been nice but at our refular location, apparently they cant do that.I hope people read this before they order...... DONT DO IT!!