Map
Detailed Information
- Place Types Meal delivery
- Address 581 Ryan Rd, Courtenay, BC V9N 3R5, Canada
- Coordinate 49.6971411,-124.9893628
- Website https://pizza.dominos.ca/courtenay-british-columbia-10016/
- Rating 3.9
- Compound Code M2W6+V7 Courtenay, BC, Canada
Openning hours
- Monday 11:00 AM – 12:00 AM
- Tuesday 11:00 AM – 12:00 AM
- Wednesday 11:00 AM – 12:00 AM
- Thursday 11:00 AM – 12:00 AM
- Friday 11:00 AM – 1:00 AM
- Saturday 11:00 AM – 1:00 AM
- Sunday 11:00 AM – 12:00 AM
Photos
Reviews
UPDATE: I have increased my rating from one star to four stars. Within 24 hours of me posting the review they responded, we exchanged emails and came to a resolution that I am quite happy with. I still keep one star off solely because of the nature of the initial review shown below.
Poor customer service.
I just got back home from doing a walk-in order and not happy about the service.
I was driving by and decided to get some pizza so I swung in. There was a notice on the door to look online to view the menu so I did. It showed a large feast pizza for $15.99 so I walked in and talked to the guy and asked if I could get this on more than one.
I put in my order for two pizzas, dips, pop and paid. About 20 minutes later it is ready and when I pick it up I am given two medium pizzas. I question this and say the add showed it was for larges.
The employee says the deal is for mediums and if I wanted larges I would have to pay extra. I take the pizza out and put them in my car and grab my cell and to bring it up and go back in to show him.
The add clearly states it is for larges and he agrees it does but then says that is for online orders only. I respond that would have been good to know when I ordered. His only response is to repeat it is online only as he turns his back on me and walks away to make more orders.
When I inquired when I was standing in store I mentioned the large pizza special. I place my order by saying I want one large of this type and then a second large of this type.
I literally mention several times the word large during the whole order process and the only response from the guy is the online thing that I mentioned above.
It was very clear that I wanted larges for that price advertised as per the website that the notice on the door told me to look at. We are all human and make mistakes and I am fine with that but the issue is he knew exactly what I was looking for and never mention that I would be getting mediums instead.
He came across as I got your money and this is what you are getting before turning his back on me because as far as he was concerned the matter was done and did not need to pay any more attention to me. That is my issue with the service provided.
Guess it is time to 'cash-out' my latest round of free pizzas that I have from their reward program and give another pizza place in town a try for a bit.
Great pizza if you know what to order. Amazing deals with online promos. 50% off Monday is the best!
I love the pizza here! Always great delivery times too.
My favourite pizza. Consistent & delicious.
Pretty disappointed with the quality of the pizza at this location. The toppings were very flavorless and sparse. The crust was under-cooked and bland. We ordered one with double cheese and got less than a single cheese and the veggie pizza was mostly olives and tomatos
Response from Dominos to the above review was excellent. They gave us a credit for a replacement pizza at this location. The pizza was much better this time, generous amount of cheese and toppings and the crust was cooked well. The staff were friendly and helpful
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