Otolaryngology Associates of Winnipeg

I have been a patient of Dr. Gall's for many years for my ear problems and have always found him to be both courteous and excellent in his diagnoses and treatment of my hearing problems. His office staff, particularly Heather, have similarly always been both polite and highly efficient in their patient care duties. My 5 star rating is well deserved in all respects and I highly recommend him and his staff to others who may be seeking the services he offers.

Dr. Esmail is impatient and unprofessional. I waited for him to come in the room for around 10-15 minutes. When he came, he asked me a few questions and let me go after 5 minutes. He was standing throughout the entire 5 minutes while he was speaking to me. It seemed like as if I was an inconvenience to him and he wanted to leave rather than listening to my concerns. He gave me a diagnosis within those 5 minutes. The diagnosis that he gave me was different from the other diagnosis that I have gotten from 2 other doctors. I knew at that moment that his diagnosis was wrong and he didn’t know what he was talking about. He gave me a diagnosis without putting me through an allergy test or a CT scan. I definitely will not be coming back to him. He clearly doesn’t know what he’s doing. And also, Both the receptionists for Dr. Esmail and Dr. Barker are rude, unprofessional, and incompetent. I called a few days before my appointment to confirm the date and time and when I showed up for the appointment they told me during confirming, I was told that my appointment was at a later date and not on the date that I showed up. The receptionist did not apologize for her mistake and just told me to show up for the later date. It’s really unfortunate that they have receptionists working who do not care about patients time and think their health and patience is a joke.

Came in for a nose problem and met with Dr. Barker. Overall it was a good experience. He didn't rush and answered all of my questions. Unlike most appt's with doctors, I only had to wait about 15 mins from the time my app't was scheduled to actually see him, which was nice for a change.

Dr. Barker is one of the best. He is patient, knowledgeable and very understanding. I had nasal surgery and was quite nervous about the procedure. Dr. Barker made sure that I understood every step of the procedure, addressed all my concerns and answered my questions in a way that was thorough, direct and understandable for a lay-person. The surgery had a dramatic effect on my life (I sleep better, my breathing is better and I no longer suffer from daily headaches). If you need an ENT doctor, I highly recommend Dr. Barker.

Worst experience with both the receptionist and Dr Esmail. The receptionist was unprofessional and lacked a welcoming face. The doctor was unprofessional with poor attitude. First, I waited to see him for about 10 minutes in the room, then when he was so inpatient and lacked active listening. He even stood after few minutes and at one point had to answer a phone in the middle of the meeting. He spent the rest of the time standing near the door indicating that he wants to leave. Very disgusting, impatient and worst experience ever in a health place.