Burnaby Hospital

For me, Doctor HUGH LI is THEE BEST DOCTOR in ALL of BURNABY GENERAL HOSPITAL. period. Consider yourself lucky to be seen by this outstanding Doctor. My story is too long to get into, but just please know, that this man has saved my Mom's life and I am beside myself with gratitude. Thank you so much Dr. Li for being a genuine person to deal with - You are Ah-Mazing and I am recognizing you for your care and as an outstanding Doctor, whom I respect.

Service is ok at BH but not on par with Providence Health Care. Alot of staff, including nurses and doctors at BH have attitude, wait times are long and they want you out fast. In contrast, St Paul's Hospital downtown has some of the most intelligent, thorough and compassionate doctors you'll ever meet. Lots of room for improvements at BH.

Recently, I was a patient at Burnaby Hospital for a gastroscopy. After the procedure, I was woken by a nurse telling me I was done. I was in horrendous pain. I have a very high pain tolerance, but this was way off the charts. The nurse kept telling me I had to walk to free the pain. Unfortunately, I was so doubled over with pain I simply couldn't walk. I tried. I was also running a fever. I did tell a nurse that I was freezing and sweating at the same time, she responded with 'yes you are sweating. The lack of care I received from the nurses was disgraceful. I was not offered any kind of pain relief or comfort. When my ride arrived, she realized it would be near impossible for me to walk to the elevator and out to her car. No one offered to get a wheelchair. My friend had to arrange for me to have a chair. The nurses were fully aware of the depth of pain I was in, and yet sadly were more concerned with closing their unit on time - 4:00. I was in such bad shape that I barely remember the ride home, or getting into my home. My husband took my temperature, it was 38c. The next morning it was still at 37.8. I'm sorry to say my respect for Burnaby Hospital has gone down to sub zero. Dorothy Biagioni

The policy of this hospital is the worst. You would send home your patient who can't even walk because of pain? make them wait overnight in an emergency room for his lab test with minimal supervision, and end up just telling the patient that they are better off to be home and suffer more for 2 days just for a call from a specialist. Who ever runs this hospital is a scum of the Earth.

Everyone in delivery/maternity ward was very nice and supportive during our 4 day stay when we were having our baby. Enthusiastic staff. Good job guys, keep it up.