Revolution Medical Clinic

There are two aspects about this clinic for anyone who is interested to know about. First, the reception service in this clinic is the worst service that you could have ever get from any clinic. The staff can make terrible mistakes which simply can impact you. I once had a request from my doctor to see her and the staff who checked my file noticed that I had an appointment in three weeks and decided not to bother calling me about the request from my doctor anymore regardless of urgency!! I did a walk in about my health issue and that's when I found out my doctor had requested to see me but nobody cared from staff. Unfortunately, they can be unprofessional in their behavior as well. Long wait time for them to answer the phone,.... About the doctors here and specifically my family doctor, they are amazing. Knowledgeable and caring. But you might be able to visit them in other clinics as well. I usually don't leave reviews and I have been patient about this place, but I believe it's important for people to know what to expect about this place. Overall, I would not recommend this clinic unless you cannot see a specific doctor in another clinic and you really want to see that doctor.

Dr. Ejiofor is the best doctor I have ever dealt with. She is compassionate and thorough. I consider myself very lucky to have found her as my doctor.

Can never get through to reception. I would venture on average is a bare minimum of 15-30 minutes. Big fan of Dr. E, but having my patience tested every time I call is unfortunately not worth it so its goodbye for me. If you read this Dr. E, or for anyone who cares, I would do something about it. Doesn't sound like I'm alone.

Impossible to get through the phone line. Although it's still 1 pm (which according to hours guide they close at 2 pm on weekends) nobody picked up the call and there was no option to leave a message! The online booking system kept giving me errors saying they do not accept the reason for visit, and I tried different ways to describe, which keeps me wonder what is actually a good reason for a doctors appointment.

I've never had such good care from the whole team; all medical staff, pharmacy, office staff and especially my physician - Dr. Ejiofor. Dr. Ejiofor is consistently kind and hears my frustration during a time when I've been waiting more than a year in pain for surgery. So many things are out of their control. They are always professional and compassionate. Don't expect them to be super human, especially during these times of COVID-19. Please check your privilege at the door and help contribute to the kind, caring environment.