Dynasty Spas

I live outside the city and get my water from a well. Using this water in my hot tub, I was unable to regulate the alkalinity in it properly. The alkalinity was too high and kept fluctuating when I tried to fix it. I read a lot of different articles to try to fix the alkalinity, but most of them were written for city water and I was unable to stabilize my alkalinity. I decided to go to Spa World for help and was assisted by Rosie. She gave me a very professional, comprehensive consultation and wrote down all the key points for me to remember. She also tested my water, told me why exactly why I was having such a hard time, and told me the specifics of my situation. I got this consultation a year ago and, since then, regulating the chemicals in my tub has been very easy and successful. I still apply all of Rosie’s advice to this day and it had been working perfectly. All the other staff at Spa World are also great, and it is always a pleasure coming in. Although I meant to write this review sooner, I was busy and unable to. However, writing this review a year later, I am able to say for sure that Rosie’s advice worked. (pictures during and after the water treatment)

For the past 12 months, we have been enjoying our Neptune Series Adriatic hot tub year round! On top of the great jets, the LED Lighting, sound system and easy to maintain features have been pleasantly surprising! These tubs have had manufacturer upgrades over the past couple years that have made some of the historical issues far less problematic. The staff at the Red Deer store have been fantastic, very easy to talk to, always helpful and pleasant every time I've gone in. Expecting our continued use of our tub to provide many more relaxing moments, some family time without devices and time away from everyday life!

We purchased a beautiful dynasty spa with all the upgrades.🙂🙂🙂 , We shopped every other hot tub store and these guys have the best product for the best price! Thanks to all the friendly staff. We’ve had our spa for over 6 months now and they are always been there for all of our needs. What a great investment especially with the current world situation. Thanks everyone 🙏

We purchased a Swimspa a few months ago. Shopped everywhere and came back to purchase the party swim spa. We love the bench seating on either side of the swim area. Our kids Use it every single day! Thanks for the fun time and the great deal. Excellent service and always there to answer any questions.

Natasha helped me through a problem I had with my hot tub in Calgary while she was in Red Deer. She did everything in her power (she is very knowledgeable) to find out what the problem could be before sending someone to inspect the hot tub in person -- which could have been pricy. Instead, after several email exchanges and phone calls, she determined that my fuses could be responsible. Indeed I replaced them and that fixed the problem! I command her for her dedication, integrity, and honesty. She should get promoted!