Ridge Meadows Hospital

My baby was born in this hospital and that was an amazing service. Doctors, nurses and staff respected me and my baby during my visit. I am grateful to Dr Kok and Dr Mentz for making me feel safe all the time.

this is by far the worst hospital. RUN fast away from here. Admissions person was rude, did not listen to answers so had to repeat several times, the triage nurse was good. Nursing care was poor most of the time although there were a few nurses that were kind. Worst of all, EVERYTHING they did wrong was blamed on Covid19. Trying to get info about the care was extremely difficult and after two weeks we FINALLY discovered the admitting hospitalist doctor neglected to give her two of her meds that entire time! THEY have access to that info AND we gave a printed list on day of admission. Making contact with our family member seemed to be of no concern to anyone there. SHAME ON THE DOCTOR, I MAY HAVE TO SUBMIT FOR MALPRACTICE/NEGLIGENCE, AND SHAME ON THE NURSES. You signed on for a job that should be your passion, not a paycheque. WHY is there not someone hired to call family members once a day to give updates since we are not allowed in the hospital?

OMG so discusted and disturbed by what happened to me . I go in for surgery 1145 . Of course i had to have covid test three days prior. Fasting ,after 12 night before. They cancel one lady beside me. Then they cancel me. Im dressing to go home and the nurse says . If you want , you can wait until 8 for surgery. I redress in garment and at 620 a nurse comes in saying that Dr.Kodylak is sorry to cancel the surgery but the delay this morning wasn't his fault. The nurse indicates that i may as well not contact the office because I probably won't get the surgery till after Christmas. Never want to go back there again. Couldn't stop crying. Thought it was some sick joke!

Nurse's and doctors were great. And comforting. Administration is rude. Wait times are ridiculously long

Doctors and nurses are knowledgable and professional. Great bedside manner, sometimes they crack jokes. Admin staff could be on the serious side depends on the day, but they seem to be competent. Clean interior, big parking lot. Overall great experiences here. I live 12 mins away, and I prefer go to this location a lot. Ps. Only reason for 4 star is the long wait time during pre-covid era. It could be 2 -4 hrs of waiting if they are busy. But I suppose all Canadian hospital are like this. 10/10 Will come again...I mean I hope I do not need to come here.