Royal Columbian Hospital

Excellent treatment and over and above excellent care.

I had my daughter at Royal Colombian a week ago. I went 2 weeks overdue and had to have multiple inductions and ended up with an emergency cesarean. The nurses and OBs made me feel heard and supported throughout my experience. Even with the abrupt changes to the birth plan I felt safe and in good hands.

I've been to the emergency a few times over the years unfortunately. This time was due to a ulcer in the throat caused by a viral infection. It has been ongoing for a week and I was hesitant to go because I didn't want to risk anything going if I didn't have to. Well I wake up at 3:30 again in horrible pain and I say U can't keep doing this I'm going. So I show up at 4:00 am at emergency, and thats when I have the pleasure of meeting Dr. Kathryn Toews and the nurse staff on duty that night (I didn't get their names unfortunately). What can I say about Dr. Toews, she was in my.opinion the best doctor I have had the pleasure of being the patient of. Think of a compliment you could give a doctor, it applies to doctor Toews. She was polite, kind, empathetic, funny, professional, knowledgeable, efficient, quick witted, punctual, just everything. An absolutely wonderful doctor and person. The staff was wonderful as well. Its never fun going to emergency, esspecially at 4:00 am having woken up in terrible constant pain. They made the experience posative and helped relieve my pain, inform me of what was going on, make sure I understood the steps I need to take over the coming weeks and how to manage the viral infection and ulcer during the period of time. I thanked them for their hard work and dedication working through COVID. I wish there was more I could do. Absolutely wonderful people, they all deserve a trip somewhere to relax and beautiful beaches when all this is over.

My dad is currently omitted in 4N and experiencing a small brain bleed from a car accident. I am the one that lives and take care of him, but one of the nurses refuses to give me any information or updates about his current state. It’s very frustrating for me that I can’t get any sort of contact with him and being left in the dark.

Best hospital ever! I was there 6 times last 2 years: an abdominal emergency before the pandemics; an abdominal ultrasound a week after; a cardiac emergency during the pandemics; a two days cardiac exam 2 months ago; and, an artery stents implant 10 days ago. First things first: the level of professionalism of all the staff and the equipment at their disposal are great. But the treatment that I received (with the exception of the ultrasound) looks like I was in a very good hotel - about that, I think that is important to say that the staff there transmit happiness (with the rare exception of the ultrasound). Guys, congrats!