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Royal Alexandra Hospital Emergency Room

10240 Kingsway NW, Edmonton, AB T5H 3V9, Canada
+1 780-735-4111
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Reviews
Picard 056 (10/29/2020)
Staff appear more interested in their cellphones. Watching YouTube it play games. No empathy or compassion. If you can go elsewhere. Wait times here are unbelievable
J. Parker (12/13/2020)
Went in @ 8 am to an empty e.r. with a full staff an suffering from sever dehydration from food poison. Asked 2 different nurses for Water an told to wait for Dr. Found the 2nd nurse chatting with co worker when i asked again an even though Dehydrated did not see Dr till 1130 am . Made to suffer when only water needed and i drank 2 liters from the hand washing sink in room because of the horrible cramping i was having . By the time i seen tge Dr i was fine an realeased ... No wonder our healthcare system is inefficient if a nurse can no only not diagnose dehydration let alone refuse a patient water is the reason to go to another emergency where they might care an do their job instead of socializing... Pitiful an poor attitudes .. i have 4 nurses in my family an all appalled by this behavior!!!!..
Fortune Inegbedion (09/29/2020)
08/20/2020 @ 8:55am wanted to leave after over 4 hours wait, so I stood up to go speak to a nurse about my decision to leave so they won’t be looking for me at any point. Worst decision ever, when a very rude and remorseless nurse said to me that “I won’t be attending to you, just go and have a sit and wait till you are called”. I couldn’t get her name cos she didn’t have a name tag on. I have never felt such pain in life till this moment. She was just heartless. I won’t be going to the Royal Alex Emergency anymore. I believe there are many lovely healthcare professionals out there but today was just a different experience.
v guzman (02/02/2020)
This emergency room is the most racist in the city, its horrific to seeing how people are treated by staff and security in the waiting room . Pretty sure coming here made me more sick cause y'all didn't take my symptoms seriously and its a lil unsanitary. I recommend Grey nuns, they treat you with more dignity and compassion. Stay away from this one if you can.
April Smith (03/25/2019)
Really first review seems unbelievable. Went in for a infection. Waited in waiting area for a reasonable amount of time i guess. Once i got in to a bed i waited even longer. In silent so seems to me they were not working talking or doing anything but sitting. There were only 2 nurses and 1 doc on duty that seem to be taking a 1 hour break in between patients. Tried using the washroom and it was utterly disgusting and can cause more sickness. Honestly feel like coming here was a mistake. Not only a wast of time but probably just caught something. Soo many empty chairs in here and full chairs in the waiting room makes u wonder.... update i left because they said i was next they never came.
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