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L Wilson (04/17/2020)
I do not travel with Air Canada very often and only did so this time because of the timing of my trip. I booked a trip in September for Milan. Today I received an email changing my trip to Munich! A link was provide in the email to their website for options if the flight was not acceptable. Of course it was not acceptable as I wanted to go to Milan not Munich! The only option on line was ti receive a voucher. I did not want a voucher; I wanted a refund. I spent 1.5 hours waiting on the phone to speak to a representative only to be told that I cannot get a refund, only a voucher. Since Air Canada changed my destination I cannot understand why I cannot get a refund. It is Air Canada's responsibility to provide a flight to the destination that I booked, not to rearrange my trip.
Brian Ferris (06/28/2019)
Very well organized
Glen (08/25/2019)
An absolute nightmare of an airline to deal with. Worst customer service on the planet. They’re not happy until you’re not happy.
Trust and care (10/29/2020)
Due to the covid-19 situation, Air Canada has a very flexible fare, and also has a very complete policy of change and cancellation. The trip was booked and cancelled because of the loss of a loved one. The customer service staff fully expressed their considerate and supportive professional attitude. Thank you Air Canada 🇨🇦 ♥ Due to the new crown pneumonia, Air Canada has a very flexible fare, and also has a very complete change and cancellation policy. The trip was booked and cancelled because of the loss of a loved one. The customer service staff fully expressed their considerate and supportive professional attitude. Thank you Air Canada 🇨🇦 ♥
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Lacombe, AB, Canada
Unknown
http://www.town.lacombe.ab.ca/
Lacombe, AB T4L 0E5, Canada
+1 403-896-7175
https://www.facebook.com/groups/1034312103258543/
5019 51 St Unit B, Lacombe, AB T4L 2A3, Canada
+1 403-789-3333
https://www.guardian-ida-pharmacies.ca/en/alberta/lacombe/lacom