Upstream Pump Service Ltd.

I can HIGHLY recommend Braeden and Upstream Team. They're very knowledgeable about sumps, septic tanks, and all matters related to keeping your basement dry. They were very professional and took the time to explain every decision, and very fair on their pricing.

I am so glad my neighbour found this guy for our sump pumps. He is extremely knowledgable, conscientious and pleasant. I use him for regular servicing/maintenance of the pumps and emergencies. He was able to come very quickly when my basement sewage pump failed and install a new pump at a very reasonable price.

I have an outdoor sump pit that collects the drain tile water around the perimeter of our house. We've had several basement floods in the past because both our primary and backup sump pumps have failed at the same time. I was looking at hiring someone that specializes in sump pump systems so we contracted Upstream Pump Service. They did not disappoint. It's obvious that Braeden and John are very knowledgeable around sump pump systems and installations. As I wanted something as foolproof as possible, Braeden recommended a duplex system setup that would be operated through a control panel that would make each of the two sump pumps in the sump pit alternate (he also made recommendations on what size and models of sump pumps he thought were reliable). As well, he installed a Wi-Fi and audible alert that would send us emails and text messages if there is a high water alarm in the sump pit. Braeden and John were very meticulous, professional and neat in the way they completed the install. Read another reviewer mention that Braeden is very patient. I would totally agree with this as I'm the type of person that always has lots of questions. Braeden was very patient in explaining and answering every question I asked, and never made me feel that I was bothering him, which I appreciated. The system is working like a charm and we could not be more pleased. The cost of the project was also very reasonable. I would highly recommend Upstream Pump Service and would definitely use them in the future.

The man fixed broken pipe and changed my sump pump. I am very grateful for the fast repair. Thank you for your help

we really want to thank Braeden for coming out last min on a Sunday to overhaul/fix my sump pump! he was very conscientious and wanted to be sure the job was done right. With all of the rain expected in the near future, we would have been screwed if our sump overflowed. Thanks again for your great work ethic and in getting the job done!