Spa Profits Consulting Inc

Vivienne was a pleasure to work with, her passion for this industry was evident from the first conversation we had. Spa profits helped us begin the journey of our spa renovations, providing in depth Spa market research and new, exciting avenues in the wellness industry for us to explore. There was always open communication, and Vivienne always tried to be accessible to offer help and advice whenever it was needed.

Vivienne holds qualities that in combination are very rare, making her remarkable and valuable. Vivienne's vast industry-specific experience has rightfully positioned her in the upper echelon of spa business consultants globally. In addition to her expertise though, Vivienne possesses an innate personal belief system that she employs very naturally on a daily basis. That is, the wisdom in knowing when you put people first, the rest will come. With her humanness and moral fiber fully intact, you will see a listener, a visionary and a grounded councilor. When there is work to be done, you will see a spirited, fiercely committed woman with the greatest fortitude and strength of character I have ever seen. Vivienne is a rare commodity worth investing your future in.

Vivienne O’Keeffe of Spa Profits is incredibly knowledgeable, insightful and her approach is both inspiring and effective. She is more than an industry expert, she understands people and that combination is dynamite. I was the Accounting Director for a group of spas that engaged Spa Profits to assist with a start-up operation initially. Vivienne quickly proved her value and her services were retained for several years to assist in general operations and special projects. I consider myself very fortunate to have worked with Vivienne.

I sought to work with Vivienne O'Keeffe and Spa Profits Consulting because she has a stellar reputation and deep experience in the spa industry. She has the highest standards I know for helping other achieve their goals and dreams in their own business. She understands and promotes the concept that creating a profitable business allows the spa to give the best service to the client, create amazing employment opportunities, and be a valued part of a community. I had the pleasure of working with her both on location and from her office. She exudes warm professionalism, creating an atmosphere of collaboration and inspiration, and she treats her client’s projects with utmost confidentiality. She has global resources, pulling in unique and forward thinking concepts for spas, large or small. I will gladly work with Vivienne again given the opportunity, as I feel confident no stone would be left unturned, from systems to concepts to treatments, cutting edge equipment, and all the things that are not even on most people’s radar - she thinks of everything, making sure you are not left vulnerable and can focus on the part of the business you enjoy most.

I had the pleasure of working with Vivienne O’Keeffe for over 7 years. Vivienne was our Spa Consultant for a multi spa group. Throughout the years she helped our organization do many things from start-ups, shut downs, product development, re-branding, renovations and implementing of all spa systems. At my location Sante Victoria, she provided support, coaching and many insights into the spa industry. Her understanding of the industry and leadership skills are second to none. She brings such a wealth of experience and is able to teach it in an inspiring and empowering way. My team always cherished any of their visits with Vivienne. We often find ourselves asking what would Vivienne do. I am truly grateful for all she taught me in my first Spa Director role and I have no doubt my growth and our business growth would not be what it is today without Vivienne’s guidance. During our time together we renovated, re-branded, changed our spa culture, added in spa systems, certified in Spa Quality (ISO 9000 standard) grew the business substantially year over year and turned our spa into profitability. If you are a new owner, re-branding, re-building, or need to turn over a new leaf, look no further she is one of the best in the industry and will add great value to your business.