First Town Dental

I have been going to Dr.Orlando since moving here in 2010. Today I went in for a cleaning. He came in and wanted to do an oral exam. I told him I didn't require that service today and that I was just in for a cleaning. No costly x-rays or a dental exam today, thanks and explained that I simply can't afford to do it this month. I am single and self employed living on a single income and due to COVID, business is slower than normal. I do not have dental coverage so I pay the full fee out of pocket. The total today was just over $150.00, had I let him look into my mouth for 5 minutes, it would have cost well over $200.00. Had I had x-rays today, it would have cost more than double. While money is tight, I did not cancel the appointment as I had made it a year in advance. He argued with me for 5 minutes about why I should allow him to do the oral exam and how he's responsible for my oral care. When I'm in his office, it's protocol that he does an oral exam. I AM RESPONSIBLE FOR MY OWN TEETH, NOT YOU DOC OR ANYONE ELSE! Because I refused him, he told me to go elsewhere next time. You would think he would be a little more understanding considering the state of things and be appreciative that I kept the appointment. I think it's WRONG to try to pressure someone into a service(s) they do not want. My teeth are well taken care of at home, I'll see a dentist if I need to and when I can afford it. When my clients come to me for a particular service, I do not pressure them into more costly services, nor tell them to go elsewhere if they don't want those other services. HUGELY DISAPPOINTED AND DISGUSTED TO BE TREATED LIKE A BAG OF MONEY RATHER THAN A HUMAN BEING TRYING TO SURVIVE A FINANCIALLY INSECURE TIME!! I'll happily go to another dentist next time....who will appreciate my business more than this guy....

Always friendly staff. Due to my past bad experiences with dentists I sure wasn't a easy patient. All made me feel comfortable and relaxed. Love going there for me the best dental clinic.

Friendly , kindly and helpful stiff, professional doctors, nice please , comfortable work time . I woke up one morning in Edmunstone, NB with a severe toothache, the pain was very strong even was make's dark in my eyes, I decided to apply to the local Edmundston dental clinic's for emergency help, seven clinics refused to help me, even disagreed to do an injection Analgesic! The First Town Dental Clinic accepted me immediately without previous appointment and gave me professional medical help in High level. I'm really appreciated their strong focus for the customer . Thank you very much for First Town Dental.

clean, spacious, nice staff