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Chatham

360 Queen St, Chatham-Kent, ON N7M 2H6, Canada
+1 888-842-7245
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Reviews
Terrance Seney (12/21/2019)
Tried at first to buy ticket online. Called the contact number. The person who answered didn't speak english or french very well. (Did they out source the help line to Bangalore???) Got hung up on. Finally figured out what was wrong but since my printer is dead I had to go to the public library to run off my ticket.
Caroline Willatt (10/29/2018)
Well kept station. Clean. New bathrooms. .No staff for questions but a phone to via. Ticket machine and free parking. Cleaner was very friendly and helpful ;)
Greg M (12/20/2016)
In one word - terrible. On the coldest day this year, the station had no heat and no staff. There were a bunch of elderly people waiting for the train and all freezing cold. It reminded me of a third world country. Two younger women tried to buy tickets from the kiosk as it is an unmanned station. The first couldn't complete her transaction and the second couldn't buy just a one-way ticket. The phone connected to the kiosk took forever to respond and then didn't provide any help. I never did hear what happened with these two women. Also the only washroom was outside in a trailer. I would never travel VIA Rail again and could never recommend it. It's no wonder they are in financial difficulty if this is how customers are treated,
Adam Toner (09/04/2017)
Clean station with newly renovated washrooms.
Phillip Rutledge (10/06/2017)
Great location for travelling to catch the train. Easy access & ample parking.
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