Aurora Veterinary Clinic

We had a great experience at this clinic. Its not our usual place, since ours couldn't do surgery after the flood, i called Aurora and they were very helpful and accommodating for us being new clients! My 13 year old yorkie needed dental surgery and they were able to get us in with only a few short weeks of wait (which was totally acceptable to me, especially being a new client) I had a few concerns, where our girl is older and she only weighs 6lbs, and when i called to talk to them about my concerns the receptionist was so nice and caring and really made me feel at ease. The day of the appointment, they were also great even though I was a nervous wreck. They called as soon as surgery was over, and kept her there on fluids to help her right til they closed. Then the next afternoon they called to check in!! So nice! Would recommend to anyone!

Good

Very kind and accommodating when our cat passed away

Aurora has been very good to our pups, the staff is very nice and they go the extra mile for their patients.

We had choosen Aurora vet to be our "family vet" had visited for shots for our little puppy. On Saturday May 16 our poor puppy had a fall and we were extremely concerned she broke her leg due to the level of pain she was in. We called the clinic because they prginally told us they were the only clinic that was "open on Saturdays". They did not have a vet in the clinic working, would not contact their vet when explained the severity situation they said they wouldn't be able to see us to WEDNESDAY of the following week. They then proceeded to tell me that there was no one in Fort McMurray was on call and we would have to go to Edmonton to get help. We loaded up and drove the four hours to Edmonton with our puppy in extreme pain - she ended up fracturing her leg in two places. We later found out that Northern Vet Clinic was in fact on call and would have seen us. I will NEVER attend this clinic again nor would I EVER suggest anyone going.