VR Bank Südliche Weinstraße-Wasgau eG - Geschäftsstelle Annweiler

Always had negative experiences with this bank. Just one example: There was hardly any reaction to credit card abuse and after months! of asking and being put off, we were told that the almost 2000 € had been lost for us and would not be refunded. I was only given the direct phone number of the credit card company on massive pressure and lo and behold, all it took was one phone call and we were promised the refund.

Absolutely ridiculous customer service .... you will be left waiting, because the banker still wants to discuss the football results by phone with a friend .... To operate the banking software then the advice of an apprentice is needed because Microsoft Excel apparently new territory for the "professional "Employee is. In case of problems with financial fraud, the whole process is simply delayed for weeks and postponed to "after vacation" and you are left hanging. In this sleepy and incompetent provincial branch, one searches in vain for world-class and modern financial expertise, as should be customary in a bank.