Sparda-Bank Südwest eG

Reliable cash supply. Right at the bus station.

10 years of Baufi running, when requesting as an existing customer, expenditure greater than with third-party banks, and also as an existing customer with a good credit rating. Interest rate higher than offers and commitments from third-party banks. Small credit lines are canceled without any prior information and direct debit is not redeemed to put obstacles in the way of customers, as the bank has since become aware of the information about the redemption. Not competent enough and dubious I call that. Eye level with the customer is missing here !! It is strongly advised to adapt to the market and train employees.

I had to close my account because of the move. This created a very uncomfortable situation for me. Firstly, he is not told when it happens, secondly the cash card still works, even though the account has already been closed! But you don't know anything about it yet. You only find out if the reminders come from the stores (where you paid with the Sparda-Bank card and it worked, first of all) and then of course the bank posted it back because they already closed the account, but you have not informed about it! The letter that your account is closed comes close to time with the reminders. Incredible! Wanted to talk to the bank about it. At least ask when my account was canceled. Called the headquarters. The employee was so rude and incompetent! Couldn't give me any information regarding the cancellation of the account. After a few quick answers, he told me that he is now ending the conversation. Impossible!

Canopy holes, bank not accessible at night, flixbus too late, Netflix is ​​more expensive overall, poor to insufficient experience

As a customer you only seem to be bothered here. You just don't get noticed