Stürmer Maschinen GmbH

This is joke! They are selling transport rolls TR6, everywhere in every brochures is information 420 x 340 mm size, in real 420 x 230 mm, this is joke!

I am extremely satisfied with the HOLZKRAFT and OPTIMUM products and - above all - with the on-site advice in Hallstadt. During my first visit, I only planned to have my opinion of the purchase of a certain model of HOLZKRAFT sliding table saws confirmed by an on-site inspection. On the return trip to Hamburg, the doubts “worked” after the extensive advice that was very much geared towards my needs. Also about the sensibility to equip oneself completely (iger). On my second on-site visit a little later, I went back to the store with ideas for four different machines and, after renewed intensive and very focused advice, I traveled back with the intention of buying two other machines and two machines that were originally intended. HOLZRKRAFT LAB 300, HOLZKRAFT wood band saw HBS 433 SET, OPTIMUM column drilling machine OPTIdrill B 25-SET, HOLZKRAFT raw air extractor ASA 203 each with the necessary accessories have become the machines of my choice. After delivery, the machines were set up at my location in Hamburg by the Holzkraft sales representative in a professional, friendly and very informative manner. As a private customer, I placed my order through the Papenbroock company located here in Rellingen, which maintains close contact with Stürmer. This then helped a lot with one or the other topic when ordering and later explanation. Would I go to Hallstadt again to take a look at the range and the large selection of machines on site and get advice? Yes always again. Bamberg is also worth a trip! Annotation: I have not received a price reduction or other benefits. I am writing this here today because the company, the products and the employees spoke to me.

I am a reseller: There are no complaints about the products. About the service: pure disaster - you send orders by email, you don't get any AB's. After a week you call them and ask if an order has arrived ?! Yes.... Ok, I say, please send me an order confirmation. Yes I do... And again nothing happens ... Very bad ... and this is not the first time it has happened ... I don't like to order there ...

Thank you for the very friendly, detailed and customer-oriented goodwill processing. As a customer, we felt we were in very good hands and were served with respect and attention. As a customer, you rarely have such a positive experience. I can only recommend it.

Very good service. Good quality machines. Price fits. Everything OK.