Sparda-Bank Filiale Hamburg Innenstadt

This branch closes at 18.00 hr

Ever since the bank began charging account fees from customers without a fixed income, I have considered them to be antisocial. Since the IT changeover, they also seem incompetent to me. But the termination is also going bad ...

The new IT conversion is a complete catastrophe I had to have it deleted again shortly, but even the sb-banking has become more difficult and this is automatically filled is superfluous before it was also filled automatically everything was clearer and simpler even faster Now it takes a long time to type because the screen does not react, which leads to multiple interruptions and new entries. Before that, it was easier to use it was a shame my hope was that after the IT switch it will be easier to use but unfortunately it is not please return back to the old system I think some people find it like that or some customers find it just as difficult as I feel 😫

I have been a customer of Spardabank for several years. The service has gradually decreased over the past few years, but that's the case with many banks. But now: new IT, make it fit for the future and so on ... Aha, I've been trying to reach someone there by phone for 1 week, certainly around 20 times now, at least once it worked after about 1 hour on hold. There are tons of problems with the changeover, at first I thought it was just me. But now I'm reading about the many problems that all customers have had since the IT changeover. Even after a week of the IT change, only sales can be displayed, but not a single bank transfer can be made! You can't access your money except via the screen! You can look at it, so to speak. Hmm An email can also not be sent to draw attention to the problem ...... since you have not been activated for a TAN procedure for technical reasons, you cannot contact them by email. Of course, as usual today, you are working flat out on the solution to the problem, which obviously was not found even after 3 days (!!). God, what kind of place have I gotten into here? I can only advise anyone to open an account at Spardabank. I used to refer friends and acquaintances, I wouldn't do that in my life anymore. I also posted a photo of one of the many error messages. That makes me speechless.

I personally have only positive experiences with sparda Bank, so I convinced my girlfriend to go there, but everything went wrong with her that went wrong with the account move. did not work as promised, there were various reminders the old account had to be cleared several times because the debits went from there, in the course of a loan application we had to keep running until it was too colorful for us and we took out the loan from targobsnk without any problems, but it can also be due to the account manager that my girlfriend got, or I assume that because I myself. Ur very good experience. So if you want to open something there, not with Ms. R ...... l