Service Credit Union

member since late 80s always get 100 Procent service fast and easly.thank you

Been a member since 1993. No complaints.

Less crowded than the one in the BX, but terrible customer service. The lady that 'helped' me was rude and spoke down to me as if I was stupid because I didn't know exactly what information she needed for my money order. Then she snatched my paper away from me to see if she could get any more information. She didn't understand the document, and asked what it was for. Not sure how that's any of her business. It's my money, and I need it in money order form. I'm absolutely appalled and really think the staff need customer service training. It really isn't that hard to be courteous and polite. Next time I'll hang out in the crowd at the BX.

For new accounts (especially if you just PCS’d here & looking for a German account to pay bills).... MAKE SURE YOUR IBAN IS CORRECT!!!! Or, you will not know why nothing is being pulled out of your checking account until your utilities are turned off!!! Literally, get a print out (NOT handwrittened!) and count off each digit!!! Don’t count on the staff to hand write your IBAN down!!!! Fyi, this will save you months of grief! I learned the hard way!!!

I have been with scu since 1986 and have never really had a problem that scu hasn't helped me fix. As far as my service has been they have always been courteous and friendly. They have gone above and beyond each and every time I have had to deal with them.