Stadtwerke Erkrath GmbH

Just had problems. From front to back. Everything always went wrong. Wrong advice, no documents received, forgotten, direct debits don't work and a lot more ... It was apparently too difficult to get electricity for my former apartment. What a shame. I'm very happy to have this behind me.

After termination because the customer died, the confirmation letter "... regretted the termination". In addition, they would be happy to "... win back as a customer at a later date." "We would be happy to make you an attractive offer." Absolutely pious and completely wrong!

Competent, friendly and quick contacts. In addition, charging station in front of the house. Everything great!

It is an absurdity that there are no emergency staff at the Erkrath municipal works. First you have to search for the main number, then listen to a salm of announcements until you finally get the correct number. Doesn't work !!!

Very unfriendly, although the error lies with the municipal utility company. Personal conversation was ridiculed, I'm really thinking about choosing another electricity provider.