HypoVereinsbank Kaiserslautern

Competent advice and good service. This is what an optimal banking relationship should look like. Online banking is super easy and intuitive, far better than any other bank I've been to before. In my opinion, the price / performance ratio is very good.

Very, very good and very professional advice, no unanswered questions were left unanswered. The specialist advisor explained all the product offers to me, especially individually, in good detail and easy to understand on the monitor. You noticed that she is absolutely expert and was also able to answer many questions The questions I asked were very friendly and patient. She went through everything systematically with you step by step. You immediately noticed that you are not a number here, but a customer who is treated with respect. Most importantly, she did not try in any way I can only recommend this bank to others.

I was given very competent advice in compliance with the hygiene rules in a friendly atmosphere.

Customer appointment arranged for advice and strategy alignment. Appointment was held on time, reliably despite the current corona difficulties. Friendly greeting, face mask did not negatively affect personal impression. The consultant was well prepared for the interview, and had brought the specialist to the meeting via video. Here, too, the process was very good, competent and very well prepared for the information requested. Questions were answered competently and easily understandable. The measures required after the consultation were carried out quickly. The atmosphere was relaxed, friendly, courteous. The bank staff's efforts to provide support were pleasant and confirmed / strengthened the trust. Conclusion: It is always a comforting feeling for me to receive such care in the sensitive money area. Again any time.

Very competent and comprehensive advice. All employees are helpful and courteous, so I can only recommend the branch.