United Stadtwerke GmbH, Bad Oldesloe Customer

Concerns are only processed if you call several times. Costs a lot of time that you don't want to spend with energy suppliers

You pay as a new customer extremely high, incomprehensible discounts and then the customer service is not even able to explain what the kilowatt hour district heating costs now. Instead, reference is made to a formula in the contract that could not be more complicated. Before you hang 10 minutes on hold and nothing happens ...

Very competent employee, I was already often on site and was well advised. Once I had to wait, because a lot was going on .... but it is also clear, if you go, if just reading cards have been sent .... keep it up, others can cut off a slice of it.