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Hotel SPA Sercotel Bonalba Alicante

Carrer del Vespre, 10, 03110 Mutxamel, Alicante, Spain

Map

Detailed Information

Place Types Spa
Address Carrer del Vespre, 10, 03110 Mutxamel, Alicante, Spain
Coordinate 38.4442955,-0.4306287
Website https://www.hotelbonalba.com/
Rating 4.1
Compound Code CHV9+PP Mutxamel, Spain

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Victoria Rinfreschi (09/13/2020)

Very beautiful hotel. However, they advertised sound proof rooms, but they aren't. The dinner in the gastronomía was okay. It looked very good but the flavour was average. Not bad but nothing to write home about. The live jazz was very good. We enjoyed the sauna and hydro massage in the spa, but the jacuzzi was cold and the jets were very soft. The staff were very friendly, helpful and attentive.nnDespite all the minor negatives it was a very relaxing experience and we would go back.

Eloisa Jimenez (08/27/2020)

It was recommended by friends and they were right!nAlthough my friends profile is quite different, because they go to play golf, it is also a good place to go with kids because of the different activities you may find everyday: aqua gym, waterpolo, spa.nIt's a quiet place, and everyone (customers and staff) was very polite. The bed was comfortable. I have a back injury and a good mattress is essential for me.nAt the beginning I was not very happy with the breakfast buffet, later I discovered there were two lounges and I was going to the small one. So, if you have any complaint talk to the hotel personnel, and they will be happy to solve any situation.nnMe lo recomendaron unos amigos e hicieron bien.nAunque su perfil es diferente, porque ellos van a jugar al golf, es también un lugar ideal para ir con niños por las actividades que tiene: aquagym, spa...nEs un sitio tranquilo y todo el mundo (personal y clientes) era educado.nLa cama me pareció muy cómoda. Tengo problemas de espalda y para mí un buen colchón es algo fundamental.nAl principio no estaba muy contenta con el buffet de desayuno, luego resultó que había dos salones y estaba acudiendo al pequeño.nEn resumen, si no estás contento con algo díselo al personal del hotel, se mostrarán encantados de resolver cualquier incidente.

Ivan Uco (11/01/2020)

Great hotel with an ideal swimming pool for kids.

Twilks (08/14/2019)

I recently had a wonderful stay at this hotel with my fiance. It is set in a lovely area, the pool is large and very nice with plenty of space for sun loungers. Another thing that striked me about the hotel was that the clientele ranged from families, couples, to groups of friends and it felt like we were all in the right place so you can go here for any type of trip. It's not too far from the airport which was handy.nFurthermore the staff are very helpful, we had a personal issue which the staff went above and beyond to help us resolve. Definitely recommend this place.

Lisa Carey (09/30/2019)

Just returned from a 3 night stay in this hotel very disappointed to say the least the service on the desk was very poor the staff didn’t seem to know what they were doing.nThe food in the buffet restaurant was disappointing not much to choose from and not hot.nnSwimming pool was dirty (however a lovely size pool)nnRooms and corridors smelt funny.nKettle in room yet not tea bagsnnSo all in all a very disappointing staynnI would never go back

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