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Budget

Aeropuerto De Madrid Barajas Open T1 T4 0700 0030, 28042 Madrid, Spain

+34 902 20 01 62

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Detailed Information

Place Types Car rental
Address Aeropuerto De Madrid Barajas Open T1 T4 0700 0030, 28042 Madrid, Spain
Coordinate 40.4640127,-3.5711691
Website https://www.budget.es/rental-locations/madrid-aeropuerto?map=Go
Rating 2.9
Compound Code FC7H+JG Madrid, Spain

Openning hours

Monday 8:00 AM – 11:30 PM
Tuesday 8:00 AM – 11:30 PM
Wednesday 8:00 AM – 11:30 PM
Thursday 8:00 AM – 11:30 PM
Friday 8:00 AM – 11:30 PM
Saturday 8:00 AM – 10:30 PM
Sunday 8:00 AM – 10:30 PM

Photos

Reviews

Kim Skare (08/19/2020)

Do not rent car with this company. I have agreed a price with them and when I return home they have charged 3 times more than agreed on my credit card .. have now been in contact with their customer service ( in Hungary ) and they don't do anything. Simply thieves ...

Hans Iseger (12/25/2019)

Rented a Renault Talisman / Opel Insignia, but was given a Fiat Tipo Station as an 'upgrade'. I had to drive all the way back from Toledo to demand a better car. After long discussion and refusing to go away I got a Seat Ateca in the end. Also took over 2 months and several mails and phone calls to get € 18 refunded for filling the oil after the warning light came on. I would not recommend them.

Nick H8 (06/17/2019)

Avoid Avoid Avoid at all costs!!! I rented a Car from Budget Madrid for a weekend, drove to gated villa and back to airport. Returned car at 7:15, which i thought was fine as office opened at 7am. Nobody available to give keys on arrival. In Terminal, the lady at the desk told me "they're not in yet" and to "put keys in deposit box". One week later, without any notification, received credit card statement with a charge of €440 claiming a dent in the car, with attached picture. All 3 subsequent e-mails to Budget asking for further evidence all completely ignored and they told me they do not have enough workforce during peak periods. An allocation of one member of staff at main terminal desk! As an American Express Platinum card member I am covered for all damage and I made this clear when car was collected.... Not taking their damage waiver insurance, the office not opened when it should have been, the inconclusive picture and refusal to give any more info, nor an invoice for the repair, concludes this review.

Omar Dabbas (07/04/2019)

Pick up wasn't that convenient, one agent to serve all customers. Car was in an excellent condition. When I picked up the car, the tank wasn't full, checked the agreement I have and there was no indication about fuel level so I assumed it's same-to-same policy, a week after dropping the car (with the same exact fuel level) I found that they deducted around 60 euros as fuel recharge, sent tons of emails and requested the agreement I signed there, the support wasn't supportive at all, and at the end, they provided an agreement that doesn't have my signature on it, and didn't refund me the money.

aamar azhar (08/14/2019)

I rented the car from Madrid airport and my drop off location was same and I was told if I need to extend my contract I can go to any budget location in Spain and do it so I stoped at one of location the day I was suppose to return the car and was told they can’t do it until tomorrow so I went to different budget location the next day in Almeria spain I told them I need to extend my contract I was told not a problem we can do it they gave me the same car and was told I will have to pay one fee now because they extended my contract in different location I refuse to do it so they took my car keys my bad luck I had family with me and there was no taxi or any service around so I end up paying one way fee even though I picked up the car from same location I will be dropping it off when I asked for complain book was refuse because they wanted me to right complain at drop location totally rip off I rent cars half the year each year but budget will be no from now on last time

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