AmigoAutos Rent a Car - Valencia

BE AWARE! CHOOSE ANOTHER rent a car company! We rented a car by Amigo Autos Rent a Car, just for three days. On the next morning we discovered some little scratches on the car hood. Someone damaged the car over the night. The Valencian police noticed this action as a vandalism. According to the police protocol we don´t need to pay for the damages that have not been caused by us. Despite of this fact, Amigo Autos Rent a Car charged my card and ignored the police order! It was not even allowed to talk to the manager! DON`T LOSE YOUR MONEY! To avoid any legal proceedings, please CHOOSE ANOTHER MORE SERIOUS rent a car company!

Very helpful and friendly staff, brand new car.

Pick up at airport was bit late, given our early touchdown. Besides that, good service

Beware Scam Scam Scam Scam!!! Absolutely disgusted by this company DOYOUSPAIN.COM!!! I ordered and paid for a rental car to pick up today with FULL Insurance for 10 days at €173 all inclusive!!! Immediately the company took €173 from.my credit card When I arrived and waited 40 minutes to be served at valencia Airport I was told that in fact the car was Not fully insured and that I would have to pay a extra €269 and also €150 deposit incase I smoked in the car! (I'm a None smoker!!) Plus we had to pay a extra €100 for fuel Aaand that they wanted to freeze another €1200 on my credit card i case i had a accident what the actual Fu€k DOYOUSPAIN.COM really this is FAULSE ADVERTISING!!!!! I asked the lady behind the counter why this is happening and she said all day every day she gets yelled at by unhappy customers who book through DOYOUSPAIN.COM Maybe they should be called We.Will.Do.You.In.Spain.COM So today we left without a car so our holiday is ruined and they wont refund the €173 they STOLE from our credit card with there small print rules!!!!! I asked the lovely lady at Ok Rentals how many clients have to pay for damage and she said 95% and because you book though DoYouSpain.com if theres a claim for even the smallest scratch then we must pay for the damage then try to claim online through the online booking company After we cancelled the lady said at least 5 people a day at her office end up walking away without a car and still having to pay for the car and insurance because it's taken from your credit card and you have a zero change of getti g back the money and the risk is too high to not take out the extra insurance here in spain So in short we thought 10 days all inclusive was going to cost €173 but in fact it would have cost us €693 and a €1200 freeze on my credit card This is the worst experience weve had here in spain FU€K YOU doyouspain.com 👎🏻👎🏻👎🏻 I found it also disturbing that ok rentals know this is happening but do nothing about it SHAME ON YOU OK RENT A CAR for allowing this to happen to your customers Why are you allowing your customers to be scammed by Doyouspain.com?????????

Shocking service making us pay extra €300 euros for insurance for TWO WEEKS would not show us terms and conditions and did not say this once when booking it. NEVER book with this car rental!!! It’s such a scam