Map
Detailed Information
- Place Types Car rental
- Address Carr. de les Marines a Dénia, Km. 1, 03700 Denia, Alicante, Spain
- Coordinate 38.8511051,0.0930998
- Website https://www.goldcar.es/oficinas/oficina-goldcar-denia/?utm_camp
- Rating 3.4
- Compound Code V32V+C6 Dénia, Spain
Openning hours
- Monday 9:00 AM – 1:30 PM, 4:00 – 7:30 PM
- Tuesday 9:00 AM – 1:30 PM, 4:00 – 7:30 PM
- Wednesday 9:00 AM – 1:30 PM, 4:00 – 7:30 PM
- Thursday 9:00 AM – 1:30 PM, 4:00 – 7:30 PM
- Friday 9:00 AM – 1:30 PM, 4:00 – 7:30 PM
- Saturday 9:00 AM – 1:30 PM
- Sunday Closed
Photos
Reviews
DO NOT BOOK ANY CAR WITH THEM !!!nSpecielly do not book with them through Do you Spain !!!nBig big cheater both of them.nDO NOT TRUST the prices they show you on the web.nBIG LAYERS.nDO NOT BUY INSURANCE FOR THE CAR THROUGH Doyouspain. THE CAR COMPANY WILL CHARGE YOU 4 times more any way, that you had calculate with doyouspain.nAbsolutely zero , for the office in the airport hall.nPROFESIONAL CHEATERS !!!nException are the friendly staff in the parking.
Good quality cars and suprisingly not expensive
DO NOT RENT WITH GOLDSTAR. IT WILL COST YOU. Gold star are con artists. We rented two cars through them, for one they refused to use the driver's credit card and forced us to pay an additional non refundable €370. The said on the email we needed a credit card with €1200 available but when we got to the desk they needed to charge €1550! The second car was charged €250 for a scratch that was there before we rented the car. They did not inspect the car with us. We have both a picture and a video of the pre existing scratch taken in the airport when we arrived.
Wasn't impressed with customer service at all. We had an issue with our car which we'd driven from Valencia to Denia. We were told they couldn't do anything about it and that we had to drive back to Valencia! Needless to say we just coped with the issue rather than doing a 4 hour round trip.
Oh I wish there was a possibility of a negative rating. In my opinion (and I have been hiring cars around the world for about 30 years) the staff are abrupt, rude and totally unprofessional not to mention inept! I have been charged €350 to polish out some light marks made by branches rubbing across the door panels - a job I could have done (and would have done given the choice) for about €10. Had I noticed it I would have bought some T-Cut and polished the marks away. When I challenged them on this they were not interested and at one stage the young ‘man’ at the desk was shouting at my wife - had this been in my home country that encounter would have ended very differently. Subsequently we have heard that this is common practice for these sharks so I urge you not to be drawn by the initial low price and go with a more reputable / professional company.nnAlso - if you have difficulty with them insist on filling out the complaints book - it is illegal for them to refuse you access to it.
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