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Sixt

Autovia Tarragona-Reus Aeropuerto, 43204 Reus, Tarragona, Spain

Map

Detailed Information

Place Types Car rental
Address Autovia Tarragona-Reus Aeropuerto, 43204 Reus, Tarragona, Spain
Coordinate 41.1476106,1.1525087
Website https://www.sixt.es/alquiler-coches/espana/reus/reus-aeropuerto
Rating 3.3
Compound Code 45X3+22 Reus, Spain

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday 9:00 AM – 4:00 PM

Photos

Reviews

Peter Ashton (09/26/2019)

The value for money on the car was great. But the customer service on arrival was less pleasing. Sixt do not have a desk at the airport. Nor do they have a designated spot in the Car Rental section. We had no idea where to find our car. After walking around the car rental space, it was in the car park we came across two men at a car who were actually from Sixt. They were not wearing any Sixt branded clothing so we didn't know it was for us. The booking slip and details checked out and that was fine.nWe were not informed where to return the car. We rang up the day before returning to the airport to ask for 9am drop off rather than 10am as this was a time to drop-off rather then up-to time. We arrived at 9:05am and there was nobody around for Sixt. Rang up after 15 mins. They had not made a note on our booking. After going back and forth on the phone, we came across someone wandering around the car park at 9:42am, who was actually from Sixt.nnThis driver then said he had 10am on his document but we stated that it should have been 9am. Rather than saying sorry for the hassle and accepting it may be a mistake, this person actually went face to face being verbally aggressive with my partner. Disgraceful car rental service with next to no information on the process.

Elizabeth Tompsett (09/22/2019)

We had read really scary reviews about hiring cars in Reus but we chose Sixt and couldn't fault their service. The car was waiting for us as we arrived, the handover was prompt and the return to the airport was as easy, both guys were polite and smiley and the final confirmation invoice (with no additional charges) arrived within three days of our return) Very many thanks to everyone at Sixt Reus

Chris Aslett (10/28/2019)

Car collection is by meet and greet at Reus Airport as there is no Sixt office. The person from Sixt meeting could have been in Sixt uniform or at least orange to make it easier to find them as instructions were a little imprecise. Once the meeting happened, very professional and clear.

David - (05/29/2019)

Beware of the Reus office. I have rented Sixt cars in other offices and I never had problems, but my rental experience with the Reus office has been disastrous. I hired the car to pick up at the Reus Airport at 9am to be at 11am in a meeting in Barcelona. At 9 o'clock there was no one from Sixt at the airport and even though I had called them at 902 to tell them what I was waiting for, nobody called me back. I called again at 9:15 and they told me to look for a person with a yellow vest in the parking lot. I found him, he gave me the dirty car and as I was in a hurry and late I could not check in detail if it had any damage. The one who handed me the car left with the car key so I had to call the office again to return the key. Total, MORE THAN 30 MINUTES OF DELAY IN CAR DELIVERY and obviously I was late for my meeting in Barcelona. To top it off, as I returned the clean car at the El Prat Airport, in the delivery review I HAVE BEEN IMPUTED THE PAYMENT OF TWO RAYONES THAT I DID NOT CAUSE and I am sure that in the Reus office I had not noticed. A shame.