Solo Te Hotel

This place has been our favorite hotel spot and I have left good feedback to reflect this few years ago. Unfortunately, following Five visit over the past two weeks, myself and my family have been left extremely disappointed and ripped off for the following reasons: 1) You ask for steam and at times I get told they are experiencing water leak so no compensation but to use Sauna which isn't my preferred choice. We also paid for shower only and we had to shower with cold water. When we complained to the staff located at the steam room, they mentioned the management is fully aware of the shower being cold; especially in the female room but has continued to charge their customers knowingly. One female staff even laughed when I told her the male shower is also cold (not sure what humor she saw in my comment). This is nothing short of being ripped off and a classic sign of extremely poor service. We were very angry by this. 2) The walls in the steam room are covered with moulds, dirt and not inviting to rest around. 3) The two toilet rooms located at the steam area are both dirty and is not kept clean regularly. There is a pool of water in the middle of both toilets and both toilet locks do not work In general, following my first review couple of years ago, this hotel has certainly declined in it's standard and with bad management in place, it has been our last visit tonight and I would highly suggest for anyone using steam and spa to double check services are working well before hand or otherwise try other hotels which are well kept and with similar price range.

What a bad experience!! A hotel with a bad management system.... They have a very poor service and every guest should be aware of that before making any payments.

Beautiful place, could be better with room heating system, the rooms are cold

Nice hotel at side of Addis Ababa

The room service really disfunctional. A lot of miscommunication between the stuff. Otherwise, the room is clean and comfortable