Impress Hotel

Excellent service, accommodating staff, and beautiful views from room. They have nice hot water and good breakfast. Food places are in walking distance. The only thing is the noise from the church and the beds are hard depending on your preference. The price is do right if you dont want to spend money on the standard hotels.

I like the room was clean and had a nice view but a lot of things was missing like towel and hand soap the hotel doesn’t offer Gym and pool for the price they charge which is expensive but I choose it because of location. It has breakfast I like the omelet they made but buffet doesn’t have much choice no choice of fruits as well it’s just watermelons the hole time I stay their coffee was weak and the cake was very hard to bite. Stuff was friendly but management was awful from the top first day I saw the owner yelling at the bell men/security in front of guest in public that’s unprofessional the issue should be addressed in private and then I need late check out they couldn’t give me so I needed to talk to manager Addis they say he doesn’t like called with any issues. the reason I wanted to call him was cause supervisor Selam couldn’t give me even one hour late check out my flight was 11pm and I ask to come down to talk to her they insist she will come to my room I waited 4-5 hrs she never came at some point I saw her in holway and she turn around walk away I couldn’t reach her I went down they say she left and they call her she say no late check out not even one hour she say they give late check out to gusset who stay 5-10 nights I stayed total of 4 nights, She say she can’t because they fulley booked the next day but then again she say she could give me if I pay half price that shows all they care is collecting money not keeping loyal coustumer. They definitely lost me as a coustumer very very disappointed management need to do better job.

Best Hotel in Addis Staffs are very helpful and Room are very clean.

The rooms are very clean and the staff very nice and helpful. Unfortunately we got a suite with one additional bed for 4 persons (two teenagers) instead of two connected rooms as agreed. This was very disappointing!

Centrally located, spaces rooms with kitchen, resturants and cafes on the building, big balcony, etc.