Soramba Hotel and wellness center

I stayed Soramba Hotel from March 20-23,2021. I found it’s GYM and other related things are excellent. disappointingly, the rooms I rented and the receptionist were bad. The 1st room I rented, the key was not working properly. The reception people were hesitant to change to another room. Then, they changed me another room, but the changed room TV and the safe box were not working. I reported but they disregarded my reporting. Finally, I checked out. My plan to stay in the hotel was 6-7 days. I also did ask the receptionist to call the hotel manager to express my experience in the Hotel, but they were hesitant to call the manager. My suggestion to the management 1. Please provide a training to your employee about customer service 2. Please make a tour on your rooms. It enables you identifying which room has a defect and which one is perfect. If you believe this review is not fair, you can contact me Marye Addis

A good place We create the atmosphere ourselves with people from our group from Poland

Best memories start here.

Quiet area

Very nice hotel for transit passengers. Low cost but still very good. Not too far from Adis Ababa international airport. Friendly people guide you very nicely. Internet in each room. Rooms are very neat and clean. Good food and service for people staying there as well as for the transit passengers who stays for short periods. Staff will help you with your flight time and the cab service. Nice and pleasing view of the old town from the rooms. Overall very satisfied.