Post Office

Awful staff! I am coming to pick up a parcel (Colissimo parcel relay) whose delivery address is this post directly. In the end, the person at the counter refuses to give me the package despite the presentation of an identity document, which is the only prerequisite because I do not have a calling card. However, we have no transit advice note for a parcel relay point! Then she asks me for the delivery confirmation received by email that I never received because the tracking was not working. They still refuse to give me my package! All this to tell me in the end that the package in question is not in this post !!! It is time for the post to review its operations and staff! We do not put a haughty and derogatory person at the highest point in the reception of customers! And it would be nice to be delivered to the requested location! And that we are given our package without having to fight! In addition, what is the point of having a colissimo tracking if it does not work: I am told that the package will soon be delivered for 15 days without more information and overnight I am informed that I do not I only have a few days left to collect my package which arrived 10 days ago ....

It's simple I never went through this post office without having a problem ...

One star, so as not to put "0", A very bad experience that I had yesterday at the post office in the Champagne district from a lady at the counter and from the financial advisor in place on 01/31 / 2020 at 4:20 p.m. I wanted to collect a package in the name of my partner with her identity card, mine and the postman's notice. The package was dropped off there while we live in a town near Laon. Answer: "IMPOSSIBLE IT NEEDS A PROXY" On the refusal of the lady I therefore asked for explanations on these statements because I was missing a power of attorney from my partner. For a more standard Colissimo without signature ... If I would have been present at my place at the time of the passage of the postman to recover the parcel it would have been necessary a power of attorney also of my companion ...? First time that one asks me that whereas I have already withdrawn more than once ... I think I'm walking on my head. But let's read the rest. I ask the lady if it is really a close within the post office or a simple instruction that was asked by these superiors, she answers me that it was that an instruction following a meeting , I therefore say nothing official, so I can recover my parcel ... Immediate response "Sir if you continue I press a button and security will arrive, after I do not answer for anything more" his colleague a lady short haired and glasses take the phone call these superiors or the police ... I did not hear too much she was more behind. Then the financial adviser who leaves his office in "SUPER HERO" mode which defends the "widow and the orphan" comes to stick to me (very close, too close) to explain to me "verbally" what is the regulation at the post office, that it was like that and that I was not going to teach the trade to the agents of the post office because he will not teach me mine ... Moreover he adds that his colleague it is felt attacked by explaining to me that each person feels an aggression at a different threshold and that for his colleague the threshold was reached ... I felt for a moment in a comedy "Low Coast" mounted from scratch with supporting actors .., It was very strange because they were all in "OSMOSIS" taking me for an idiot, for a bandit, for everything you want ... while I was just coming to pick up a package. I have invited them several times to press this "famous" button, for the police to arrive. She did not want to press afterwards. Unfortunately they are people with well protected status, they play with it, they know that at La poste unless you resign, no one will fire you for X or Y reasons. Suddenly these are people who have walked right to left in the post offices of the sector and they are at positions that they do not manage or fully control, for proof yesterday she no longer knew how to open her cash drawer to collect cash from a customer, her colleague told her how to do it ... you just had to press the "cashier" tab to open the cash drawer ... She replied " ah yes I am stupid ... "all this to explain to you what I suffered, incompetence on the part of several people !! From the counter lady to the financial advisor who couldn't stay in her place. As I said yesterday to be located in a popular environment like the Champagne district, you should not trivialize and take all the people passing through this place for idiots. To have been humiliated by each other's threats I do not intend to stop there. If the country goes bad it already goes through all these behaviors of people who despise others !!

Steal parcels and sign instead of the recipient! Bravo a very professional job

Torture every time I have to pick up a package there, the staff speaks to the guests as to dogs. Horrible home