The Thatched Garage

Honest and reliable, and know everything about the cars they work on. Not the cheapest, but when you own a Land Rover, buying cheap inevitably means buying twice (as I've learnt in the past) so the expertise is well worth paying for. I've used a few garages over the years and these guys definitely go the extra mile. Very genuine people, with really good service, and they also have the most beautiful dog.

Being a petrol head, I have always wanted to add a Landrover Defender to my collection and found a fantastic example for sale at The Thatched Garage. I called and spoke with Ben (Dealer Principle) about my plans to buy a standard vehicle and tastefully customise it to suit my personal requirements. Ben explained that they offer a very wide range of products and services via their website and that I could buy the vehicle and then they could customise it to my requirements all in house. I went to visit the dealership and was shown round the vehicle and its features before taking it on a short test drive. Once driven, I was more than happy to purchase the vehicle and then I worked with Ben to define what options I wanted added. Ben and the entire team he has there are incredibly knowledgable and passionate about anything Landrover and their expertise guided me through the process where they gave open and honest recommendations as to what I should be considering. At no point at all did I feel like I was being sold to. In fact, Ben even told me things that I didn't really need, or that might upset the overall look and feel of the car. This is a first time experience for me as most car dealers will do anything to make any additional sale. The extensive work was completed promptly, and Ben kept me updated at every step of the way. I collected the car, which was immaculately presented, and I am incredibly happy with not only the quality of the products that they supply, and of course their service, but the quality and attention to detail of their work is second to none. The team all knew who I was and what car I was collecting and they were all clearly very passionate about the project which was lovely to see. I am already working with Ben with to add additional things that we didn't get time to to (mainly because I am impatient and couldn't wait for the car) and I cannot recommend them enough.

They know what they're doing

Great garage to deal with, 5 star performance.👍

I recently had my TDCi in for the rust prevention and to fit door seals that I supplied. The chassis work was first class and even fitted my new NAS bar for me when completed. Unfortunately the door seals that where fitted for me, even though genuine main dealer supplied seemed to let in water. Ben and his guys came all the way to London, collected the car, and sorted the issue which needed another seal, delivered it back and at no extra costs. Would I recommend, yes. Thanks Ben and your Team. Tony form London