Tonteg Post Office

I went here today to return a parcel and I have never done it before so I was a little unsure of the process. I was greeted by a woman who screamed at me to enter the shop as it is only one in at a time. I explained I wasn't sure how to return the parcel. She didn't answer me and demanded I put the item on the scale. Once I done this she told me label was wrong and I needed a different one. I said OK I will check my phone and she said well I can't do anything with that call the customer help line. I explained I don't have a printer at home and she said I can't do anything and she slammed my parcel down and slid it back at me across the desk. The customer service I received was probably the worst I have ever ever experienced. Even after explaining I wasn't sure how to return a parcel this woman continued to be rude, abrupt and kept huffing and rolling her eyes at me like in was jusg in the way. She also kept looking behind me as if she wanted to serve someone else. It was all so upsetting I left feeling extremely anxious and upset after this experience and will not ever be returning there ever again. I will also be telling all my family and friends about this experience as I would never want anyone to feel the way I felt today. I do Hope someone advises her that she can't treat people like that and hope some customer service training will be assigned to her in the near future

Very friendly staff and nice Post Office!

This place has a lot, and I mean A LOT, of Yankee candles. You can smell them from the other side of the road!