Home United Kingdom England Chadwell Heath Post Office

Chadwell Heath Post Office

4-5, Tudor Parade, High Rd, Chadwell Heath, Dagenham, Romford RM6 6PS, UK

+44 20 8590 2004

Map

Detailed Information

Place Types Post office
Address 4-5, Tudor Parade, High Rd, Chadwell Heath, Dagenham, Romford RM6 6PS, UK
Coordinate 51.57102,0.13289
Website https://www.postoffice.co.uk/branch-finder/2000261/chadwell-hea
Rating 2.2
Compound Code H4CM+C5 Romford, UK

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Niks (12/09/2020)

Very rude lady who answered the phone. I called the post office to ask a question about a post before coming into the store. Whoever picked up the phone was extremely rude did not even give me a chance to speak to even say hello, immediately shouted What do you want! Literally shouting and then hanged up the phone. I called a second time to when a different lady picked up the phone to answer my query. This lady needs to be fired, she is doing a customer facing role where you need to be professional and have good customer service if you are not capable to answer a call respectfully get out of the job, simple. Very ridiculous. And I think I know who this lady is by face as I have seen one lady shouting in the past to an elderly customer as if she was deaf. terrible behaviour. I won't even bother going to this post office anymore, very bad attitude.

Tara Khanom (01/05/2021)

I have moved yo Chadwell Heath area in August and have been using this service. The ladies at the counter are helpful. I am grateful for this service.

Suzi Edwards (12/12/2020)

Never have I experienced such rude, inefficient service anywhere. The staff chat among themselves and wander off to show each other stuff on their phones while serving. I've never been served without the woman stopping to wander away for one reason or another. She was so distracted one day she tried to charge me twice for stamps, and got extremely rude and unpleasant when I explained she had made a mistake. This issue was never actually sorted out, and I gave up trying in the end. I now go elsewhere for my post office needs. I'd rather drive further away than set foot in there. All of the staff need a course in customer relations, especially the female manager. I've only given a star so I can write this review. They don't actually deserve any.

mohammed enam (10/24/2020)

These lot are bad, I still use them from time to time but now I go Rose Lane as it's quiet and I've got to know the guys there. But I've realised most post office staff have this attitude why I really don't know, but it's because customers are in need and can't do without so they just don't care as it doesn't affect their business much. Totally agree with all the negative comments, always giving you the highest postage prices and are not transparent, just confusing. Go Rose Lane much better and quieter there so not much waiting..

AspireStandSucceed (01/04/2021)

No stars to this Post Office at all- how they can still operate with their incompetent service is beyond me. Terrible attitude especially the lady with the glasses, always mocking customers! If you don't like dealing with people then find another job and get some professional help and retraining on your customer service skills. The Post Office seriously need to do something about this. Have even tried to formally complain to the post office head office but am just put through to a customer service centre on hold.

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