Map
Detailed Information
- Place Types Hospital
- Address 155-175 Kenton Rd, Harrow HA3 0YX, UK
- Coordinate 51.5822343,-0.3162766
- Website http://www.kentonbridgemedicalcentre.org.uk/
- Rating 2.2
- Compound Code HMJM+VF Harrow, UK
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Response is very poor, time consuming.
They don't bother to solve the problem immediately or even within 24 hours.
Me and my husband names are suddenly got delisted from GP without any reason.
They are not even able to find out the reason for this.
I am a pregnant lady. And they dont even bother to respond over call with the proper reason in this COVID situation.
Less than 0.5 i would rate them....
GP's are great. Very professional, kind, understanding & very efficient. Overallbgrest surgery. They look after their patients with great care & concern.
As the mother of a patient registered at the surgery, I can confirm there is no complaint about the doctors. It is surprising though that any patient is seen. Receptionists are reluctant to listen to the needs of the patient, unhelpful and provide a poor service at a time when social distancing is vital and everything is done over the phone. I would advise the practice manager to review the attitude of the staff and provide necessary customer service training.
Good doctors but fails in all other aspects. Impossible to get a hold of anyone, and when you do staff tend to be extremely rude. On the rare occasion that you do see a doctor it is very useful, just impossible most of the time. Website needs to be updated and they need to improve their contact system. Telephone system is also a massive waste of time, major delays and minutes and minutes of automated voice messages. Really frustrating.
Half bedridden and in a lot of pain for two days, so I called to make an emergency appointment and am given one (took all my details etc). As I turn up at my allocated time to check in and hardly able to breathe, I'm told that I have no appointment, can't see a doctor and that I would have to take a slot the next day.
This place is built purely to waste time
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