Map
Detailed Information
- Place Types Hospital
- Address 60 Grove End Rd, St John's Wood, London NW8 9NH, UK
- Coordinate 51.5334443,-0.1755479
- Website http://www.hje.org.uk/
- Rating 3.9
- Compound Code GRMF+9Q London, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Credit Control
Finance Dept seems totally incompetent!
I was supposed to pay for additional excess which i challenged instead of being charged twice.
They ignored my emails and when i have tried to call and query this, instead of doing anything or help resolve they where quick to instruct ICON debt collectors who are now threatning me when I have made my payment.
This is terrible! you would of thought for a medical institute they would deal with medical matters with some thought and understanding. The feeling i got is they only want money and more money even though they can clearly see there may be an issue on their side and don't show any care because I did NOT even get an APOLOGY for them passing on my details to collectors - after all of this instead i got a thank you for your payment!
I have recently come out of surgery. First bill charged me for 2 discs in my neck (I only had 1 4K). This was removed from bill although tried again to charge me. Then, similar to another review, charged for 6 Physio sessions when had 2 and another item which was minimal . I’m self paying and have already paid 20k approx. now debt collector letter lol. Also charged for night in HDU I didn’t have due to an emergency. Added stress not required after neck surgery. Apart from billing the surgeon and staff were excellent which is the main thing.
I can’t praise the team enough! I felt so safe during my stay there (when I had my surgery) I didn’t want to leave! Lol
A big Thank You to Mr Pisal and the rest of the team for their care and great work around the clock!
Great hospital. Outstanding care and efficiency from the nursing team in the GI unit and from the staff in the imaging department. Special mention to Dr Navaratnam - he’s been brilliant
Outstanding facilities. Mr Hashemi is a brilliant surgeon and all the medical staff at St John & St Elizabeth Hospital were exceptional. Would recommend, 10/10.
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