Map
Detailed Information
- Place Types Hospital
- Address 341 Tamworth Ln, Mitcham CR4 1DL, UK
- Coordinate 51.4003903,-0.1445064
- Website http://www.tamworthhousemedicalcentre.co.uk/
- Rating 1.8
- Compound Code CV24+55 Mitcham, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Came in for an appointment on Friday Morning and was totally ignored for 10 minutes at the reception desk whilst the two reception staff were chatting and laughing together. One could of simply said one moment and been acknowledged but no eye contact was given and completely ignored. They have no respect at all. They reception staff bring the doctor surgery down. I can see from other reviews people have are having very similar experiences - something needs to be done.
Probabley the worst GP practice in uk, 1hr after waiting for my sons appointment for his immunization still not seen by anyone and noone knew if they were going to see us, very dissapointed and this is happening evertime we had an appointment
Also appointment was fancelled
This surgery has one of the worst level of service I’ve experienced.
I am happy to book/attend an appointment for two weeks time but get told all the appointments have gone and to try the next day and so on.
Is it impossible that a calendar can not go any further than two weeks in this practice.
Just phoned my surgery about an on going problem I've had and spoke to the receptionist Jane and she was so helpful and knowledgeable and went the extra mile to do her best to help me. Doctors surgerys need more people like Jane because it's the reassurance from the moment you call that help with any issues you have.
The receptionists need a lesson in manners and telephone skills. RUDE, IGNORANT, UNAPPROACHABLE, UNHELPFUL. TREAT YOU LIKE YOU ARE STUPID. It was NOT like this when I joined 15 years ago. If you cannot handle the pressure.... CHANGE YOUR JOB!! I was a GP receptionist years ago and treated people with manners, respect, kindness when needed and understanding. I do understand when someone is rude and difficult that it is hard to remain polite but - I WAS NOT AND NEVER AM!! At least the phone in system has changed so that you can actually get through to someone now, unlike before where it was totally impossible. Online ordering medication is great and online appointment booking is good too, if its not for an urgent one as there are no immediate ones.
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