Map
Detailed Information
- Place Types Hospital
- Address 856 Brighton Rd, Purley CR8 2YL, UK
- Coordinate 51.3405232,-0.1142473
- Website https://www.kestonmedicalpractice.co.uk/
- Rating 2.7
- Compound Code 8VRP+68 Purley, UK
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Excellent GP Practice. I’ve been with this practice for over a year and have consistently had great doctors who listen actively and show care and attention. The reception staff are also always polite. During these unprecedented times I’m grateful to have such excellent care.
I have been a patient at Keston Medical Practice for many years and have always found the reception staff charming and helpful, either on the phone or in person. Without fail, I have received excellent and prompt service from all the doctors whether my problems were minor or more serious.
Unfortunately I had to leave the area and am now having to be with a different GP but I only had the best experience with Keston. The Dr's. Are knowledgeable and attentive and I have only received the best service from the entire team. My new GP unfortunately has a lot to learn and is 20 years behind to keston.
The GP service at this practice is essentially inaccessible. Other reviewers have said the same thing, if you don't call at 8AM precisely (not one second before and not one second afterwards) then you do not get an appointment and you have to try again the next day. They are currently NOT doing any advance appointments and the have TURNED OFF the online patient access option for booking appointments. I have ALWAYS found the receptionists to be rude, uneducated and unhelpful. When asked why the more modern approach has been turned off, they replied that it worked well (for them!). When I said that it doesn't work for me the response was simply, "well it works for us"! For years I have put up with it for the sake of getting access to doctors who vary from good to indifferent... but no longer - I'm moving practice!
Very nice staff overall. Nurses and doctors are trying their best to help me get better. Appointments are given out same day and receptionists are very kind on the phone.
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