Map
Detailed Information
- Place Types Post office
- Address Forest Hill Railway Station, Devonshire Rd, Forest Hill, London SE23 3HD, UK
- Coordinate 51.439161,-0.0535462
- Website https://www.postoffice.co.uk/
- Rating 1.7
- Compound Code CWQW+MH London, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 12:30 PM
- Sunday Closed
Photos
Reviews
Why they haven't moved the Post Office downstairs and made better use of the WHSmiths staff emptying and filling shelves is beyond me.
The other day when I was here I waited for half an hour and the queue did not move at all. I asked why it didn't move and the lady who worked there told me it was because a customer had a query about a phone number that they were dealing with. This is completely unacceptable, the staff should have asked the lady so come back later or to phone up to deal with her query. Very slow and badly trained staff. I recommend you give your staff more training or rehire suitable staff who know how to manage a busy post office.
I went for an I.D verification and the lady said I needed photocopies of my documents when there was no need for that. I went to spend 2£ on photocopying just to go to an other post office to find out there was no need for photocopies as specified on the company who required me to verify my I.D. The lady does not know her own job yet was so confident about herself.
Absolutey contempt for the customers. As soon as a queue builds, the windows shut! The manageress is by far and away the worst offender constantly looking to do admin tasks rather than deal with customers.
Abysmal!
En professional staff arguing with themselves creating 1h waiting 18 people waiting to be served, absolute joke..
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