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Home United Kingdom England Sub Post Office Thornton Heath

Sub Post Office Thornton Heath

3-7 High St, Thornton Heath CR7 8RU, UK
+44 20 8684 3676
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 4:00 PM
  • Sunday Closed
Reviews
Patricia (10/23/2020)
Posted a letter and package at this dump today. I requested standard second class postage for the small parcel and was given a receipt. When I got home I realized that I was charged for a signed second class parcel, which is £1 more the standard 2nd class. Since Covid no signatures are requested, so waste of a pound. Nor did my receipt have the recipient's postcode or reference number. I called this post office and was told by a rude woman that I was given 2 receipts and I lost the second receipt. I explained that this was not the case and she hung up on me! Called back and got the same nasty woman who said someone would call me back and hung up again. How can they call me when I didn't leave my number? Call number 3. Rude man answered, told me they were busy, no one would call me back and hung up. So now I have no proof that I posted the parcel, was overcharged by £1 and have to pray that the recipient receives the package. AVOID this 3rd world hovel!!!!!
Kanagaratnam Muhunthan (01/02/2021)
Always long queue they must put more staff to deal with the busy times. Staff are ok to serve but no concern about customer service just you can done the post office services but you have to wait longer because of lack of number of staffs , you can't expect a great customer service as the staff don't realise they are being very rude. My opinion they are not doing intentianally they are not realising how rude they are when they talk to the customers. They need some training in the customer service side. I think it is a family run business that is why the manager or owner is not interested in improving customer service skill to the staff.
AAK 70 (04/18/2020)
Dirty and smelly place, mess everywhere. Step in to feel like in another, still developing country. Out of date food on display. Post office itself advertised on Google as open till 6pm. It's not. Closed at 5pm. Sorry mate - that's all they can say. Best to avoid.
Alexandre Haddad (12/14/2020)
Very unhelpful staff and if you want better service . I suggest you go to 1511 London Road.
Lewis (10/21/2020)
Posted something here for the first time last week and it has been lost already... Thanks for wasting my money and time
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