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Highlands Practice

Highlands Healthcare Centre, 3 Florey Square, London N21 1UJ, UK

+44 20 8360 3858

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Detailed Information

Place Types Hospital
Address Highlands Healthcare Centre, 3 Florey Square, London N21 1UJ, UK
Coordinate 51.6463411,-0.1106423
Website http://www.highlandspractice.com/
Rating 3.3
Compound Code JVWQ+GP London, UK

Openning hours

Monday 8:00 AM – 6:30 PM
Tuesday 8:00 AM – 6:30 PM
Wednesday 8:00 AM – 6:30 PM
Thursday 8:00 AM – 6:30 PM
Friday 8:00 AM – 6:30 PM
Saturday Closed
Sunday Closed

Reviews

Anastasia Nicolaou (11/22/2020)

Really happy with the surgery and the staff. Whenever we have needed to see a Dr before and during Covid, we have always been seen or been able to speak with one very quickly. Dr's are thorough and any referalls required have always been prompt leaving us reassured. Definitely recommend.

Athena Foran (09/01/2020)

Always so helpful, have never not been seen promptly & been given same day appointment if needed. All the staff are always keen to help & make sure you get the care you need. Forever recommending this practice to my friends!

Salih Taspinar (09/01/2020)

Genuinely stay as far away from this practice as possible. No empathy from the receptionists. GPs who do not care enough to carry out a full diagnosis. A phone system that is ignored, the phone can go from busy from 8.00 to 8.15 and when it finally rings it will ring for a whole minute and ignored. The head of this practice needs to be reviewed by the NHS and their contract reduced. They are way over their heads! Incompetent management.

Julie Karantanis (07/04/2020)

Recently moved my mum here and couldn’t be happier. Such a big difference in approach, especially by the doctors. They are patient, very willing to talk and listen, reply to questions, without giving you the feeling of being rushed. My mum no longer feels anxious that she will be fobbed off and that her concerns and symptoms won’t be taken seriously. Highly recommend. Thank you Highlands.

Vrishni Kanhye (08/05/2020)

The only reason why I am giving the practice one star is because the service is quite awful. The doctors are all great and ready to help you even though I have often waited more than an hour to be seen. During these exceptional times it is really important to still manage to provide good service to patients however I cannot say this was maintained for this GP. Most GP’s are giving phone appointments but giving at LEAST a time frame for it and the time of the appointment even if doctors are working from home but this practice is leaving you wondering. I think this is very bad organisation because for people to be calling during these times it must be very necessary therefore we should at least be told what time our appointments are going to be since no one sits with their phone in hand doing nothing just waiting for a GP call that may or may not arrive that morning at all. If other GP practices can do this I am sure this practice can also improve such services otherwise it is not worth staying at this GP

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