BMI The London Independent Hospital

I suggest you avoid at ALL COSTS. I had a lip reduction and paid £1750 as a university student and my lips are STILL huge. Barely any improvement whatsoever after 5 whole months. The incision lines are still very visible on my lips. My lips look deformed and in order to cover up the damage done I HAVE to wear layers of different coloured lipstick. The corner of my lip is poking out and both lips are uneven. When I spoke to my surgeon he said that I would have to pay another whopping amount of money to get my lips reduced which would be such an inconvenience as I was not able to talk/eat properly for nearly two weeks, missed days off work and don't even get me started on not being able to brush my teeth and the excruciating pain that left my lips bleeding, swollen and looking just flat out disgusting. I don't understand how he removed 8/9mm of tissue yet there IS NO IMPROVEMENT. Don't get me started on how rude and unprofessional the hospital staff were from the lady on the phone to the hospital porter who denied my mum access to the clinic even though the Dr assured my mum that she could come prior to the day of surgery. On the day of surgery she was denied access and made to wait in the lounge for over 4 HOURS (whilst also telling us that surgery time was at 5 only for it to start 3 hours later ), complete waste of her time since she cancelled work that day to assist me for my surgery. Please Please Please if you are thinking of getting cosmetic surgery or any type of surgery AVOID and run. Not worth the money or even service. I wish I had just spent £2500 or more and gone to a fancy clinic in central London where the doctors probably have more experience and clientele.

Extremely friendly staff. Very caring and observant.

I had my surgery at the BMI The London Independant Hospital 17/8/2020 under the care of Mr Loy. The care before and after the procedure was second to none, The bariatric team were fantastic. Pain meds were always topped up it didn’t actually feel like had any thing done .I would strongly recommend this Hospital for any one wanting surgery . I was made to feel so relaxed before i went to theatre which could really help an anxious patient. The rooms were very comfortable with en-suite bathrooms.Congratulations BMI London Independant and Mr Loy you have a fantastic team. Keep it up I will strongly recommend you for any procedure. Mandie lee

Had a hip operation, Dr Gulati a brilliant surgeon done a great job, have no more pain in that hip. The nurses, physios and staff were also brilliant really looked after me, the room a food was wonderful, I rate this hospital very highly, would recommend anybody needed treatment to go here. Thank you guys.

When I first contacted the bmi London independent hospital, I spoke to a lovely and helpful girl named Michaela. At this particular time, I had no quality of life as I couldn’t walk and was confined to a wheelchair. She helped me in every way possible with reassurance and kindness. I will be forever grateful to her. On the day if admission, there was maintenance work being carried out and I wasn’t happy with the drilling noise. The staff changed my room so I should be more comfortable. Without doubt, the nursing staff were terrific and attentive. They made me feel very special and I couldn’t fault any of them. They had time to sit and talk with me, help me to the toilet and even share my sweets, I even had flowers, chocolates and wine to compensate for the inconvenience of the drilling. Thumbs up, London Independent, you’re top of my list, Elaine Gandz