Frimley Park Hospital Labour Ward

Recently had my first baby here and I generally had a good experience. Triage Staff are consistently helpful and supportive of patients reporting any doubts and anxieties I have called during out of hours and they had me come in in the middle of the night just to check up on baby's movements. They genuinely encouraged me to call and come if I feel any changes in baby's movements and I felt that I was not a bother at all. As for when I started labour, I was immediately attended to in triage and prioritised according to my situation. During peak times such as handover times of doctors and midwives, delay in service happened, I waited a while for an anaesthetist to review my epidural. Coming from a healthcare background event though I was in so much pain and agony, I understand that these delays are due to prioritisation and short staffing. Despite having a difficult labour, staff has been so attentive and caring. They were prompt at actioning in emergency situations which happened to us and managed to save my baby from danger. During the early stages of my labour when I could still eat and drink comfortably, they manage to offer us beverages despite how busy they are. I just wish they had ice, as most women in labour are always hot. Another improvement they can do is to have a simple couch for the birth partner inside the labour room as trying to rest on a chair was not helpful for the birth partner to recuperate. Also, on the two occasions I was seen in their triage rooms, they didn't have any pillows ready on the trolley, I didn't ask for one the first time I was there as I didn't want to bother the staff too much but I'm sure they can give you one if you asked. Overall a good experience and the main and most important thing is that their priority is you and your baby's safety and health which is what we experienced here at Frimley Park Hospital Labour Ward. If anyone is struggling to find the location of labour ward, it's on the first floor to the left when you come out of the lift, next to the operating department.