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Detailed Information
Openning hours
  • Monday 8:00 AM – 6:30 PM
  • Tuesday 8:00 AM – 6:30 PM
  • Wednesday 8:00 AM – 6:30 PM
  • Thursday 8:00 AM – 6:30 PM
  • Friday 8:00 AM – 6:30 PM
  • Saturday Closed
  • Sunday Closed
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Morum House Medical Centre Staunton Group Practice
Morum House Medical Centre Staunton Group Practice
Morum House Medical Centre Staunton Group Practice
Reviews
Mt2t m (11/26/2020)
Wow. I feel so disappointed with this practice. I thought I would attempt to give it a chance after it failed the CQC but alas nothing appears to have changed. Until this practice addresses it’s front of house issues it has little chance of providing a decent service. It seems the practice has failed to take recommendations on board and the receptionist treats patients with pure contempt. Being a clinical NHS worker for over 20 years I think it’s safe to say that many of your reception staff would not meet the positively welcoming, actively listening mantra of the NHS. It’s really sad as it takes so little to be kind and respectful for the few minutes you face a patient. I’m embarrassed about the elevated praise that NHS staff are being given in these times when my experience of delivery drivers and supermarket staff has been far superior than this practice. As a result I will spend the next week looking for another decent practice as this is not a place where I would feel safe placing my healthcare needs.
Toni Lacey (11/10/2020)
Ive been registered at this doctors for over 30 years, it bacame so hard to get an appointment staff where rude and moody. Well lately ive had to call the doctors a number of times due to illness and they have become so much better at being friendly and helpful im glad i didnt give up on the place! So well done keep up the good work. Toni Lacey
A abc (10/23/2020)
WOW! Worst medical centre ever encountered. Please try to call them up and book appointment.Mission impossible.Over FOUR hours of calling and still no one pick up the phone.THIS PLACE IS A JOKE.
Daniela Grace (09/16/2020)
Very rude and ignorant receptionist. Should get another job! Very poor: Communication, skills and capability to do the job.
Mirella Sanita (07/21/2020)
Dr the name I will not mention in this review , refuse to send me to do a thyroid blood test , even I have a recommendation from Professor of haematology from University college hospital who spoted a problem to do a follow up blood Test in 4 weeks. And it’s important to do so as I am about to do an IVF , and thyroid miss function is taking my chance away to get pregnant. This practice and this doctor neglected to do my blood text for last 6 month, even it’s suppose to be done every 3 month for people with my condition. I will attach letter with recommendation from Uchl. Very upsetting. Will change a practice.
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